Jessica York
Mobile,AL
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Highly enthusiastic and hardworking individual with strong organizational skills. With proven ability to recognize and resolve problems with strong organization skills. To meet and exceed all target goals and responsibilities, while providing great customer service and experience.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Carlisle Medical
Mobile, AL
10.2022 - Current
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Resolved third-party billing, computer system and customer service issues.
- Coordinated verification and filling of more than 100 daily prescriptions.
Lab Assistant
Lab Corp
Mobile, AL
07.2019 - 05.2022
- Maintained current knowledge of developments in technical instrumentation.
- Performed diagnostic and therapeutic laboratory procedures.
- Carefully reviewed and input patients' demographics and insurance information into computerized tracking system accurately.
- Managed over 150 patient profiles per day
Certified Pharmacy Technician
Wal-Mart Pharmacy
Mobile, AL
03.2004 - 05.2020
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Reviewed and verified customer information and insurance provider information.
- Communicated directly with doctors offices via telephone, fax and email to provide best customer service for patients.
- Coordinated verification and filling of more than 200 prescriptions daily in high-volume retail pharmacy environment.
Education
Bachelor of Science - Business Administration And Management
04.2022
- 3.3 GPA
- Honor Roll Spring 2020-Fall 2022
- President's List Spring 2021
Skills
- Data Entry
- Customer Service and Loyalty
- Complex Problem-Solving
- Team Collaboration
- Written Communication
- Multitasking
Certification
- Alabama State Board of Pharmacy Registry, T15844
- State of Alabama of Insurance, Property and Casualty (WC and Crop), 3001988275
- Sate Farm Estimatics Certification
- State Farm Policy Certification
- State Farm Auto Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Pharmacy Technician - Carlisle Medical
10.2022 - Current
Lab Assistant - Lab Corp
07.2019 - 05.2022
Certified Pharmacy Technician - Wal-Mart Pharmacy
03.2004 - 05.2020
Faulkner University - Bachelor of Science, Business Administration And Management