High-energy hostess skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Hi, I’m
Jessica Cano
Educator
Brooklyn,NY
Summary
Overview
5
years of professional experience
Work History
Chris Bisceglie, Jungle CafeBrooklyn, NY
Server
12.2021 - 10.2022
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Jed Baxter, Pilar Cuban BakeryBrooklyn, NY
Barista Server
06.2021 - 11.2021
Job overview
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Serve beverages and offered refills.
- Monitored inventory levels of supplies and restocked when necessary.
Stephanie Cardona, Pilar CubanBrooklyn, NY
Hostess
04.2021 - 11.2021
Job overview
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Corazongatuno.orgColombia
Education Coordinator
02.2018 - 03.2020
Job overview
- Planned and developed educational programs, courses, workshops and other learning activities.
- Designed a comprehensive plan for evaluating the effectiveness of educational initiatives undertaken by the organization.
Speak To LeadsSan Diego, CA
Customer Service Representative
01.2019 - 12.2019
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Universidad Del ValleCali, Colombia
Bachelor's degree on Foreign Languages from Education
05.2018
University Overview
Skills
- Team Player
- Operational Efficiency and Safety
- Anticipating Guest Needs
- Special Requests and Substitutions
- Service Prioritization
- Relationship Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server
Chris Bisceglie, Jungle Cafe
12.2021 - 10.2022
Barista Server
Jed Baxter, Pilar Cuban Bakery
06.2021 - 11.2021
Hostess
Stephanie Cardona, Pilar Cuban
04.2021 - 11.2021
Customer Service Representative
Speak To Leads
01.2019 - 12.2019
Education Coordinator
Corazongatuno.org
02.2018 - 03.2020
Universidad Del Valle
Bachelor's degree on Foreign Languages from Education
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