Summary
Overview
Work History
Education
Skills
Technical Expertise
Timeline
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JESSICA M. CARDENAS

Atlanta,GA

Summary

ACCOUNT EXECUTIVE | ENTERPRISE ACCOUNT MANAGEMENT | CUSTOMER SERVICE


Record-breaking Account Executive known for closing multimillion-dollar contracts, expanding wallet share, and surpassing revenue targets. Expert in winning and delighting clients across multiple verticals and international markets. History of turning around underperforming accounts, originating robust sales pipelines, and maximizing profit margins. Known for leaving nothing to chance, structuring and executing tactical sales plays to attain consistent win-win objectives. A trusted advisor who cultivates iron-clad relationships by first understanding the client's vision and then delivering value-added solutions; new markets, maximize profit margins, and propel revenue streams.

Overview

7
7
years of professional experience

Work History

Account Executive

Uber
01.2022 - Current
  • Build and maintain strong relationships with key restaurant partners, aligning solutions with their business goals
  • Negotiate contracts, pricing, marketing spend, and terms of sale
  • Focus on driving growth and maximizing revenue from the portfolio of restaurant partners
  • Collaborate with restaurant partners to identify opportunities for performance improvement, increased order volume, and boosted sales
  • Analyze market trends, competitor activities, and customer feedback to recommend strategies for business enhancement on the Uber Eats platform
  • Prospected and closed new business generating $360,000 in gross bookings in 2022
  • Made 4000 dials to SMB restaurant owners, gatekeepers, and decision-makers.
  • Orchestrated in-person and virtual meetings using Zoom with C-Level prospects to leverage rapport and win deals.

Territory Account Manager

Arch Spec Sales
10.2019 - 01.2022
  • Owned the book of business of key enterprise customers (1,000-accounts) within the southeast region and utilize Salesforce to track all pertinent information related to the opportunity, achieving 37% growth over quarterly quota.
  • Established and maintained positive relationships with customers at all levels, including distributors, architects, and general contractors
  • Expanded and managed professional relationships with key decision-makers, optimizing sales and customer satisfaction by 27% in a highly competitive marketplace
  • Coordinate initiatives, address partner needs, and align strategies with internal teams such as marketing, operations, and finance

Senior Account Manager & Mentor

Ferguson Plumbing Supply
07.2016 - 10.2019
  • Top sales performer in 2018 and 2019, surpassing team with $207k in sales; consistently a sales leader each quarter
  • Exceeded monthly call quota while ensuring continuous growth and overall customer satisfaction
  • Managed book of business with over 500 clients, including general contractors, architects, designers, and C-suite executives
  • Met and exceeded all quarterly and annual sales quotas
  • Owned sales cycle from lead generation to closure and post-sales support
  • Headed, trained, and mentored promotable employees during their 6-week transition into account executive roles, improving team productivity by 24%
  • Led in-depth needs analysis and used Account-Based / Situation, Problem, Implication, and Need-Pay (SPIN) selling methodology, outperforming monthly call quota by 28%.

Education

Bachelors of Arts - Media, Arts & Communications

SUNY Purchase
Purchase, NY

Skills

  • Customer Relationship Management (CRM)
  • Enterprise-Level Accounts Management
  • Business Development & Management
  • Product Development Lifecycle Management
  • Software as a Service (SaaS)
  • Full Sales Cycle Management
  • Business Process Transformation
  • Sales Forecasting & Planning
  • Solution Selling
  • Digital Transformation
  • Deal Negotiation
  • Client Relationship-Building

Technical Expertise

Salesforce & NetSuite CRM | Microsoft Office (Word, PowerPoint, and Excel) | Google Workspace | Gong | SalesLoft | Slack | Zoom

Timeline

Account Executive

Uber
01.2022 - Current

Territory Account Manager

Arch Spec Sales
10.2019 - 01.2022

Senior Account Manager & Mentor

Ferguson Plumbing Supply
07.2016 - 10.2019

Bachelors of Arts - Media, Arts & Communications

SUNY Purchase

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JESSICA M. CARDENAS