Jessica M. Fabian
Chicago,IL
Summary
Dynamic and Compassionate Healthcare Professional with extensive experience across various roles including but not limited to Administrator Assistant 2 At Southeast Chicago Neurology Associates. Excelled in providing patient focused care and great customer service skills. Highly dependable in optimizing productivity, efficiency and quality services.
Overview
12
12
years of professional experience
Work History
Administrative Assistant 2
Southeast Chicago Neurology Associates S.C
01.2023 - 10.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Acted as first point of contact and set appointments for prospective clients.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
- Collaborated with team members on various projects to achieve department goals and improve overall efficiency.
- Maintained inventory of office supplies, preventing shortages and supporting daily operations.
- Ensured welcoming environment for visitors, contributing to positive first impressions.
- Enhanced front office efficiency by streamlining appointment scheduling processes.
- Monitored front areas so that questions could be promptly addressed.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Managed Doctors itinerary and appointments.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Provided as back up to the Doctor when the clinic nurse was absent
Medical Assistant, Receptionist & Phlebotomist
Dr Jerome Antony
02.2018 - 05.2021
- Interviewed patients to obtain medical information, weight and height measurements and vital signs.
- Documented patient information obtained from interviews.
- Assisted doctor with non-invasive procedures.
- Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
- Authorized drug refills and provided detailed prescription information to pharmacies.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms.
- Performed monthly inventory and maintained office and medical supply counts.
- Performed glucose testing and assisted in administering injections and urinalysis.
- Routinely retracted patient throat cultures and prepared them for lab submission.
- Demonstrated ability to lead and motivate outstanding healthcare teams.
- Provided patient education.
- Ordered and read lab tests, x-rays, MRIs, Ultrasounds, and EKGs.
- Took and recorded patients' temperature, pulse and blood pressure.
- Ensured safety and well-being of patients.
- Accurately recorded and reported test results according to established procedures.
Phlebotomists
Exam One
08.2016 - 02.2018
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Maintained excellent attendance record, consistently arriving to work on time.
- Obtained blood specimens by performing venipunctures and finger sticks 15 times per day.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Collected fluid or tissue samples by using appropriate collection procedures for urine, venipuncture, glucose monitoring.
- Logged patient information and medical history for potential life insurance policies.
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
- Organized daily work based on collection priority.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Accurately labeled vacutainer tubes with patient name, date and time of collection.
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Performed bedside tests like bleeding time tests and entered results into patient charts.
Phlebotomist
STD Test Express
04.2015 - 05.2016
- Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
- Accurately recorded and reported test results according to established procedures.
- Partnered with team of registered nurses to achieve overall well-being of all patients.
- Ensured safety and well-being of patients.
- Followed infection control procedures.
- Provided patient education.
- Performed monthly inventory and maintained office and medical supply counts.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
- Assisted in diagnostic testing for HIV-positive patients.
- Documented patient information obtained from interviews.
- Interviewed patients to obtain medical information, weight and height measurements and vital signs.
Private C.N.A
Louis Liptick
03.2014 - 08.2014
- Responsible for primary care, and medication management.
- Helped patient with bathing, dressing, feeding, lifting and transferring.
- Engaged patients with games, crafts, cooking, music, reading and other activities.
- Completed all daily living tasks to enhance the quality of life of elderly patient.
- Ensured safety and well-being of patient.
- Monitored fluid intake and output levels.
- Took and recorded patients' temperature, pulse and blood pressure.
- Provided emotional support
Certified Nursing Assistant
International Nursing and Rehab
03.2013 - 01.2014
- Completed clinical rotations in Geriatrics.
- Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease.
- Demonstrated ability to lead and motivate outstanding healthcare teams.
- Provided patient education.
- Followed infection control procedures.
- Assisted patients with daily functions.
- Monitored fluid intake and output levels.
- Ensured safety and well-being of patients.
- Transported patients to and from different departments.
- Assisted patients with bathing, dressing, hygiene and grooming.
- Completed all daily living tasks to enhance the quality of life of elderly patients.
- Helped residents with bathing, dressing, feeding, lifting and transferring.
- Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
- Performed vitals/glucose testing and assisted in administering injections and urinalysis.
- Assisted patients with daily functions.
- Transported patients to and from different departments.
- Assisted patients with bathing, dressing, hygiene and grooming.
Education
NCPT - Phlebotomy
National Latino Education Institute
2011 West Pershing Road Chicago, Illinois2014
Certified Nursing Assistant - Certified Nursing Assistant
Health Restoration Academy of Medical Arts
7600w Roosevelt Rd suite124, forest park plaza mall, Forest park, Illinois2011
GED -
Hubbard High School
6300 s Hamlin ave Chicago Illinios2005
Skills
- Office administration
- Organization skills
- Appointment scheduling
- Customer and client relations
- Schedule management
- Patient support
- Data Entry
- 12yr experienced in Phlebotomy
Timeline
Administrative Assistant 2
Southeast Chicago Neurology Associates S.C
01.2023 - 10.2024
Medical Assistant, Receptionist & Phlebotomist
Dr Jerome Antony
02.2018 - 05.2021
Phlebotomists
Exam One
08.2016 - 02.2018
Phlebotomist
STD Test Express
04.2015 - 05.2016
Private C.N.A
Louis Liptick
03.2014 - 08.2014
Certified Nursing Assistant
International Nursing and Rehab
03.2013 - 01.2014
Certified Nursing Assistant - Certified Nursing Assistant
Health Restoration Academy of Medical Arts
GED -
Hubbard High School
NCPT - Phlebotomy
National Latino Education Institute
Similar Profiles
Courtney WunderlyCourtney Wunderly
Patient Care Coordinator at Southeast Veterinary NeurologyPatient Care Coordinator at Southeast Veterinary Neurology
Jennifer HollandJennifer Holland
Marketing Liaison at Moreland OB-GYN Associates, S.C.Marketing Liaison at Moreland OB-GYN Associates, S.C.
Sandra FabelaSandra Fabela
Administrative Manager at Associates in Pediatrics, S.C.Administrative Manager at Associates in Pediatrics, S.C.