Jessica Marie casas
Miami Gardens,Florida
Summary
Passionate and driven healthcare professional with a strong background in research management, medical assistance, and medical billing. I thrive in environments where I can make a meaningful impact, whether it’s supporting patient care, coordinating projects, or streamlining processes. With a dedication to lifelong learning and improving outcomes, I am currently pursuing my Doctor of Medicine degree to further my ability to serve patients and contribute to the medical field. Known for my strong organizational skills, empathy, and attention to detail, I aim to bring value to every role I take on.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Billing Specialist and Medical Assistant
Soffer Health Institute
Miami, FL
09.2018 - 01.2025
- Assisted physicians in patient care, including preparing patients for exams and documenting medical histories
- Helped patients understand their account balances, addressed billing inquiries, and resolved payment issues
- Collected payments from patients, ensuring accurate record-keeping and compliance with financial protocols
- Posted insurance payments and maintained up-to-date patient billing records
- Coordinated scheduling and managed patient flow to optimize clinic efficiency
- Supported office operations, including managing medical records and handling administrative tasks
Assistant Manager
Cunningham Field Service and Research
Miami, FL
08.2016 - 09.2018
- Responded to emails promptly and efficiently to ensure smooth project communication
- Managed multiple primary research projects across teams, including brand, product, multicultural, and customer engagement initiatives
- Attended briefings to familiarize with new projects and deliver informed insights
- Conducted re-screening processes to ensure respondent qualifications were met
- Supervised projects, ensuring strict adherence to established protocols
- Actively approached and persuaded potential respondents to participate in surveys or interviews, maximizing recruitment efficiency
Education
Doctor of Medicine -
American University of Antigua College of Medicine
Antigua04-2027
Bachelor’s of Biological Sciences - Natural and Applied Sciences
Florida International University
Miami, FL04.2021
High School Diploma -
Hialeah Senior High School
Hialeah, FL01.2015
Skills
- Patient Care and Support
- Fluent in Spanish and English
- Research coordination and project management
- Communication and Email Management
- Financial Records and Payment Processing
- Strategic thinking
- Social Media Marketing Specialist
- Patient-focused care
- CPR
- Medical billing and coding
Certification
- BCLS
- ACLS
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Billing Specialist and Medical Assistant
Soffer Health Institute
09.2018 - 01.2025
Assistant Manager
Cunningham Field Service and Research
08.2016 - 09.2018
- BCLS
- ACLS
Doctor of Medicine -
American University of Antigua College of Medicine
Bachelor’s of Biological Sciences - Natural and Applied Sciences
Florida International University
High School Diploma -
Hialeah Senior High School
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