Jessie Fisher
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
10
10
years of professional experience
Work History
Certified Clinical Medical Assistant
Saint Luke's Health System
01.2022 - Current
- Sanitize, restock, and organize exam rooms and medical equipment.
- Direct patients to exam rooms, document vital signs, health history, and prepare for physician examinations.
- Assist with routine checks and diagnostic testing by collecting and processing specimens.
- Call and fax pharmacies to submit prescriptions and refills.
- Reach out to insurance carriers to obtain prior authorization for medications.
- Answer telephone calls to offer office information, answer questions, and relay test results.
Certified Clinical Medical Assistant
CoxHealth
10.2019 - 07.2021
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
Environmental Service Technician
CoxHealth
10.2018 - 10.2019
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Hand-dusted and wiped down furniture, fixtures, and window sills to keep areas clean and comfortable.
- Vacuumed, swept and mopped floors to help improve hospital conditions.
- Follow specific cleaning schedules based on patient needs.
- Set up beds or other furniture in rooms.
- Maintained patient and hospital confidentiality.
Retail Branch Associate
CommunityAmerica Credit Union
12.2016 - 09.2018
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Educated customers on use of banking website and mobile apps.
Assistant Manager
Hy-Vee Grocery Store
02.2014 - 12.2016
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Performed key tasks to promote inviting grocery store appearance.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
Education
Certificate - Certified Medical Assistant
Ozarks Technical Community College
Springfield02.2020
Cosmetology
House of Heavilin Beauty College - Blue Springs
Blue Springs, MOHigh School Diploma -
Grain Valley High School
Grain Valley05.2013
Skills
- Customer Service
- Detail Oriented
- HIPAA Compliance
- Medical Terminology
- Teamwork and Collaboration
- Organization
Timeline
Certified Clinical Medical Assistant
Saint Luke's Health System
01.2022 - Current
Certified Clinical Medical Assistant
CoxHealth
10.2019 - 07.2021
Environmental Service Technician
CoxHealth
10.2018 - 10.2019
Retail Branch Associate
CommunityAmerica Credit Union
12.2016 - 09.2018
Assistant Manager
Hy-Vee Grocery Store
02.2014 - 12.2016
Certificate - Certified Medical Assistant
Ozarks Technical Community College
Cosmetology
House of Heavilin Beauty College - Blue Springs
High School Diploma -
Grain Valley High School
Similar Profiles
Katherine MalkamesKatherine Malkames
Registered Nurse (RN) at Saint Luke's Health SystemRegistered Nurse (RN) at Saint Luke's Health System
Lacy LugoLacy Lugo
VP of Human Resources, Central Region at Saint Luke's Health SystemVP of Human Resources, Central Region at Saint Luke's Health System
Rebecca DarrRebecca Darr
GRC Analyst I at Saint Luke's Health System - Heart InstituteGRC Analyst I at Saint Luke's Health System - Heart Institute
Carol MorrisseyCarol Morrissey
Director, Human Resources South & East Region at Saint Luke's Health SystemDirector, Human Resources South & East Region at Saint Luke's Health System
Contessa RichardsContessa Richards
Certified Clinical Medical Assistant Ob/National Certified Medical Assistant Ob/GYN Medical Assistant at Watson Clinic, LLCCertified Clinical Medical Assistant Ob/National Certified Medical Assistant Ob/GYN Medical Assistant at Watson Clinic, LLC