Open To Work
Madison Lord
AdventHealth
EDGEWATER,FL
Work Preference
Desired Job Title
Certified Clinical Medical Assistant
Work Type
Full Time
Location Preference
On-Site
Location:
EDGEWATER, FLBristol, RI
Open to relocation:
Yes
Important To Me
Career advancementWork-life balancePaid time offFlexible work hoursCompany CulturePaid sick leave
1
Certification
4
years of professional experience
Certified Clinical Medical Assistant with strong clinical skills and commitment to patient care. Prepared to support healthcare teams with diagnostic procedures, phlebotomy, and patient assessments. Known for collaboration and adaptability in fast-paced environments. Reliable with focus on achieving optimal patient outcomes and enhancing team efficiency.
Work History
Certified Clinical Medical Assistant
5 Months- Assisted in patient intake processes, ensuring accurate data collection and documentation.
- Administered immunizations and medications under physician supervision, enhancing patient care quality.
- Coordinated patient scheduling, optimizing clinic workflow and minimizing wait times.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
- Increased patient satisfaction by promptly addressing concerns or questions about their treatment plans or test results.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
- Measured patient spirometry.
Medical Receptionist
1 Year 4 Months- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Coordinated communication between patients and healthcare providers, improving service delivery efficiency.
- Ensured accurate data entry in electronic health records, enhancing patient information accessibility.
- Assisted with insurance verification processes, ensuring compliance with policies and reducing claim issues.
- Addressed patient inquiries professionally, resolving concerns promptly to enhance overall patient satisfaction.
Waitress
10 Months- Delivered exceptional customer service to enhance dining experience in a fast-paced environment.
- Oversaw multiple tables to maintain high levels of customer satisfaction.
- Facilitated payment transactions for customers and processed payments.
- Developed strong relationships with regular customers, enhancing loyalty and repeat business.
- Resolved customer complaints promptly, maintaining high satisfaction levels and positive feedback.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Host
5 Months- Greeted guests and organized seating to optimize flow and enhance dining experience.
- Coordinated with staff to facilitate efficient service and maintain guest satisfaction.
- Answered phones and processed reservations to streamline guest arrivals.
- Trained new hosts on customer service protocols and restaurant operations.
- Addressed guest inquiries and concerns promptly, enhancing satisfaction levels.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier
1 Year 3 Months- Processed cash and card transactions with precision to ensure accurate financial records.
- Delivered friendly and efficient customer service, enhancing overall shopping experience.
- Supported inventory replenishment efforts and maintaining a clean work environment.
- Maintained accurate cash drawer and reconciled discrepancies daily.
- Resolved customer complaints swiftly, improving overall satisfaction ratings.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Certified Clinical Medical Assistant - Health Sciences
Basic Life Support - Health Sciences
High School Diploma
- Honor Roll
Skills
Technology utilization
Customer service
Task management
Compassionate care
Fast-paced adaptability
Clinical documentation
Phlebotomy techniques
Lab procedures
Patient assessment
Medical terminology
Medical equipment operation
Medical procedure assistance
CPR
HIPAA compliance
Strong customer service skills
Patient scheduling
Time management and task completion
Adaptable in fast-paced environments
Patient communication
Patient advocacy
Patient-focused care
Healthcare technology
Sterilization techniques
Conflict management
Certification
- CCMA - Certified Clinical Medical Assistant
- Certified BLS provider