JESSIE RAY
Orangevale,CA
Summary
21 years old, bringing energy, enthusiasm, and problem-solving skills to any position. A devoted worker seeking Full-time, excited to gain new experience. Having spent almost two years as a Furniture Sales Lead at Big Lots, I have refined my abilities in customer service and sales, showcased strong dedication to my team and customers. I am eager to use my experience and skills at a new company, and with a great team.
Overview
2
2
years of professional experience
Work History
Furniture Sales Lead
Big Lots
Folsom, US
10.2022 - 09.2024
- Played a vital role that blended leadership, customer service, and strategic merchandising to enhance the department's overall performance.
- Focused on building customer relationships that led to trust and repeat business.
- Demonstrated comprehensive knowledge of product offerings to link customers with their needs, leading to noticeable improvement in customer satisfaction and repeat business.
- Customer Service: Strong ability to assist customers and handle inquiries/problems effectively.
- Sales Proficiency: Ability to drive sales through effective product placement and presentation, and understanding customer needs.
- Inventory Management: Skills in managing stock levels, knowing merchandise, and organizing merchandise efficiently.
- Visual Merchandising: Understanding of how to present furniture in an appealing way to attract customers.
- Team Leadership: Experience in leading, motivating, and training staff to achieve sales goals and maintain store standards.
- Problem-Solving: Quick thinking and decision-making skills to address any issues that arise in-store.
- Communication Skills: Clear communication with customers, staff, and upper management to ensure smooth operations.
- Store ultimately closed due to ongoing bankruptcy issues.
Education
DIPLOMA -
Options For Youth Charter School
Orangevale, CA01.2023
Skills
- Customer Service
- Sales
- Inventory Management
- Visual Merchandising
- Team Leadership
- Problem-Solving
- Communication
- Microsoft Office
- Teams
- Fast Learning
- Sales strategy development
- Effective communication
- Retail merchandising
- Conflict resolution
- POS systems
- Online orders preparation
- Upselling techniques
- Reliability and punctuality
Timeline
Furniture Sales Lead
Big Lots
10.2022 - 09.2024
DIPLOMA -
Options For Youth Charter School
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