Jessie Stevens
Allendale,MI
Summary
Dedicated server with a proven track record in exceptional customer service and guest engagement. Skilled in cash handling and workflow optimization, contributing to a seamless dining experience.
Overview
4
4
years of professional experience
Work History
Server
Sidecar Slider Bar
Ferndale, MI
05.2026 - Current
- Provided exceptional customer service in a fast-paced bar environment, ensuring guest satisfaction and repeat business.
- Streamlined order processing, improving accuracy and reducing wait times for customers.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to presentation standards.
Host
Outback Steakhouse
Grandville, MI
09.2025 - Current
- Greeted and seated guests promptly, ensuring positive first impressions.
- Coordinated with kitchen and serving staff to streamline service flow during peak hours.
- Trained new hosts on customer service standards and operational procedures.
Shift Leader
Wally's Frozen Custard and Coffee Shop
St. Clair Shores, MI
05.2022 - 06.2025
- Supervised daily operations to ensure high-quality customer service and product consistency.
- Coordinated inventory management, maintaining optimal stock levels to minimize waste.
- Improved workflow and reduced customer wait times.
Education
High School Diploma -
Lakeview Highschool
St. Clair Shores, MIBachelor of Science - Psychology
Grand Valley State University
Allendale, MI05.2029
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Food running
- Team collaboration
- Supply restocking
- Table bussing
- Point of sale operation
- Guest seating
- Table setting
Timeline
Server
Sidecar Slider Bar
05.2026 - Current
Host
Outback Steakhouse
09.2025 - Current
Shift Leader
Wally's Frozen Custard and Coffee Shop
05.2022 - 06.2025
High School Diploma -
Lakeview Highschool
Bachelor of Science - Psychology
Grand Valley State University