Jessika Ki
Taylorsville,UT
Summary
I am a compassionate Mental Health Technician with expertise in de-escalation techniques and behavior observation at Copper Hills Youth Center. Proven ability to foster trust and build relationships with clients, while implementing effective treatment plans. I am first aid and CPR certified and also Handle with Care. Committed to creating safe environments and enhancing patient well-being through trauma-informed care and collaborative strategies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Copper Hills Youth Center
West Jordan, UT
03.2025 - Current
- Monitored patient behavior and reported changes to healthcare team.
- Assisted in implementing treatment plans and therapeutic activities.
- Maintained a safe and supportive environment for youth residents.
- Documented patient progress and participated in case discussions.
- Trained new staff on safety protocols and client interaction techniques.
- Developed rapport with residents to foster trust and engagement.
- Conducted crisis intervention strategies to ensure patient safety.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
Direct Support Professional Caregiver
Chrysalis
West Valley City
03.2023 - 03.2025
- Assisted individuals with daily living activities, promoting independence and personal growth.
- Developed and implemented individualized care plans to meet clients' unique needs.
- Monitored and documented client progress, ensuring adherence to health and safety protocols.
- Provided emotional support and companionship, fostering positive relationships with clients.
- Collaborated with multidisciplinary teams to optimize client care strategies and outcomes.
- Trained new staff on best practices in caregiving and operational procedures.
- Implemented behavioral management techniques to address challenging behaviors effectively.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Cabin Cleaning Agent
Unifi DGS
Salt Lake City, UT
07.2021 - 10.2023
- Cleaned aircraft cabins to maintain high standards of cleanliness and safety.
- Operated specialized cleaning equipment for efficient cabin sanitation.
- Conducted pre-flight inspections to ensure compliance with company protocols.
- Collaborated with team members to streamline cleaning processes and improve turnaround times.
- Implemented feedback from supervisors to enhance service quality and efficiency.
- Trained new staff on safety procedures and effective cleaning techniques.
- Improved overall cabin appearance by paying close attention to detail when vacuuming floors, wiping down surfaces, and removing trash.
- Maintained high customer satisfaction scores with meticulous attention to detail in all cleaning tasks.
Education
High School Diploma -
Granger High School
West Valley City, UT06.2021
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Behavior management
- Suicide prevention
- Treatment Planning
- Patient assessment
- Trauma-informed care
- Relationship building
Certification
CPR
FIRST AID
HANDLE WITH CARE
Timeline
Mental Health Technician
Copper Hills Youth Center
03.2025 - Current
Direct Support Professional Caregiver
Chrysalis
03.2023 - 03.2025
Cabin Cleaning Agent
Unifi DGS
07.2021 - 10.2023
High School Diploma -
Granger High School