Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jesslyn Buckheit

Patient Service Specialist I
Lake Jackson,TX

Summary

Organized Patient Service Representative with 3 years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Extensive knowledge of documenting patient details and updating EHR and financial systems. Skilled at coordinating busy offices and maintaining professionalism in stressful situations.

Overview

4
4
years of post-secondary education
8
8
years of professional experience

Work History

Patient Service Specialist

UTMB
League City, TX
09.2020 - Current
  • Compiled and reviewed medical charts.
  • Used Epic to schedule appointments.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Carried out day-day-day duties accurately and efficiently.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Community Support Specialist

Denton County MHMR
Denton, TX
08.2018 - 03.2020
  • Liaised with community members, recommending resources and programs.
  • Supported clients in developing goals and social skills, improving individual wellness and productivity.
  • Assisted in implementation of community support services in alignment with needs.
  • Helped patients receive appropriate, high-quality care with reasonable results.
  • Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.

Personal Shopper

HEB Grocery Store
Lake Jackson, TX
07.2014 - 01.2020
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
  • Worked with over 100 customers daily to fulfill specific grocery orders according to customer needs and inventory availability.
  • Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Education

Bachelor of Science - Health Studies

Texas Woman's University
Denton, TX
08.2018 - 08.2020

Blinn College
Brenham, TX
08.2016 - 07.2018

Skills

    Document filing

undefined

Interests

Writing

Travel

Volunteer Work

Outdoor Activities

Reading

Timeline

Patient Service Specialist

UTMB
09.2020 - Current

Community Support Specialist

Denton County MHMR
08.2018 - 03.2020

Bachelor of Science - Health Studies

Texas Woman's University
08.2018 - 08.2020

Blinn College
08.2016 - 07.2018

Personal Shopper

HEB Grocery Store
07.2014 - 01.2020

Similar Profiles

CREATE PROFILE
Jesslyn BuckheitPatient Service Specialist I