JESUS AGUILERA
Laramie
Summary
Accomplished Digital Personal Shopper at Walmart, Laramie, with a proven track record of enhancing customer satisfaction through exceptional service and effective time management. Expertise in relationship building and merchandise management, utilizing any tools given to optimize inventory control and streamline operations. Recognized for strong leadership skills and meticulous attention to detail, fostering high-quality service and seamless team collaboration. Versatile professional with over 4 years of experience, adept at adapting to evolving processes and eager to contribute to a dynamic organization.
Overview
5
5
years of professional experience
Work History
Digital Personal Shopper
Walmart
01.2021 - Current
- Fulfilling customer orders by reviewing, locating, preparing, and packaging merchandise
- Ensuring accuracy of orders prior to pick up and making appropriate product substitutions
- Consulting with customers as needed to ensure satisfaction
- Following up on out-of-stock merchandise
- Providing customer service both on and off the sales floor
- Responded promptly to customer queries to increase overall satisfaction.
- Assisted in stocking shelves according to inventory levels.
- Performed regular quality control checks of merchandise before delivery.
Education
Bachelor of Science - Finance
University of Wyoming
Laramie, WY12-2025
High School Diploma - undefined
Cheyenne South High School
Cheyenne, WY05.2021
Skills
- Customer service
- Time management
- Communication skills
- Leadership
- Microsoft word
- Microsoft excel
- Documentation review
- Attention to Detail
- Relationship Building
- Upbeat and Outgoing Attitude
- Teamwork and Collaboration
- Product knowledge
LANGUAGES
English Native
Spanish Fluent
Timeline
Digital Personal Shopper
Walmart
01.2021 - Current
High School Diploma - undefined
Cheyenne South High School
Bachelor of Science - Finance
University of Wyoming
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