JESUS BAPTISTE
Bethlehem,Pennsylvania
Summary
Diligent and reliable professional with approximately five years of experience in Quality Assurance, Operations, and client services. I take pride in staying organized, communicating clearly, and supporting my team in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Scheduling Hybrid Coordinator
Harris Hands Community Services
Bronx, USA
04.2023 - 12.2025
- Maintained accurate and precise schedules for employees throughout the company to ensure compliance.
- Lead planned events, and schedule venues.
- Reviewed each client case thoroughly to ensure adequate staffing.
- Lead meetings for training new recruits.
- Provided feedback to Direct Support Professionals on performance and changes to company expectations.
- Generated reminders, and created a system of reminders for staff members.
- Demonstrate strong interpersonal skills to foster a positive ergonomic environment.
Quality Control Technician
LetsGetChecked
Long Island City, USA
11.2021 - 04.2023
- Performed rigorous visual, in-process, and final release testing on raw packaging kit material, as well as finished products, to ensure specification compliance and quality criteria.
- Documented and maintained records of all inspection and test results, which included detailed reports and management of non-conformance reports (NCRs) and Corrective and Preventive Actions (CAPAs).
- Calibrated and maintained laboratory testing equipment, such as tensile testing machines, microscopes, and calipers.
- Ensured all production methods and products met FDA, GMP, and ISO regulatory standards.
- Segregated, compromised test kits using hold tags for further analysis and review.
- Participated in root cause analysis on consumer complaints, and collaborated internally as needed for resolution.
- Reported at weekly QMS meetings on the functioning and effectiveness of the Quality Management System.
- Prepared standardized kits are used as a guide prior to production use.
Specimen Data Technician 1st Shift
Quest Diagnostics
New York, USA
03.2021 - 11.2021
- Sorted specimen samples in order of category, type, and priority.
- Entered the sample’s data into the system, at least 5,500 alphanumeric keystrokes per hour.
- Checked over 200 samples per shift.
- Verified teammates' data entry for errors and corrected as necessary.
- Scanned and copied documents as needed.
- Centrifuge blood samples as needed for plasma separation.
- Used a microscope to measure blood samples for cells, hemoglobin, protein, and coagulation.
- Procured samples for microbiology, third-party testing.
- Adhered to HIPAA regulations and GLP during daily functions.
- Followed safety practices and the 5S system to maintain a safe working environment.
Community Habilitation Specialist - Part Time
Meaningful NY
Howard Beach, USA
02.2020 - 01.2021
- Supported client with personal care that fostered a daily routine, minimizing confusion of duties.
- Traveled with clients throughout community and aid with environmental obstacles to improve navigation and encouragement of social skills.
- Reviewed Client’s academic assignments.
- Created lesson plans on basic Math and English to help client’s academic performance and intellectual capacity.
- Educated clients on financial literacy and assisted in accurate documentation of various financial documents as needed.
- Supported client with resources needed for intellectual development that diminished disability building independence and enhancement of potential.
Education
Associates of Science - Business Management
City University of New York
New York, NY12.2021
High School Diploma - Business
Bronx Envision Academy
Bronx, NY08.2016
Skills
- Spanish
- English
- Strategic planning
- Quality assurance
- Safety practices
- Team collaboration
- SAP
- Document management
- Data retrieval systems
- MS office
- Schedule management
Timeline
Scheduling Hybrid Coordinator
Harris Hands Community Services
04.2023 - 12.2025
Quality Control Technician
LetsGetChecked
11.2021 - 04.2023
Specimen Data Technician 1st Shift
Quest Diagnostics
03.2021 - 11.2021
Community Habilitation Specialist - Part Time
Meaningful NY
02.2020 - 01.2021
Associates of Science - Business Management
City University of New York
High School Diploma - Business
Bronx Envision Academy