Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jesus Collazo

Jesus Collazo

Hudson,FL

Summary

Driven individual looking to expand my knowledge and use of skills to take the next career step. A team player, dedicated and hard working who is able to effectively accomplish tasks in a timely manner. Excellent communication skills, able to build strong relationships and maintain customer satisfaction. Looking for new professional challenges with a forward- thinking and growth-oriented organization.

Overview

11
11
years of professional experience

Work History

Delivery Driver

Tampa Bay Delivery LLC
02.2023 - Current
  • Operated delivery vehicles to ensure timely and accurate deliveries across designated routes.
  • Conducted routine vehicle inspections to maintain safety standards and minimize downtime.
  • Trained new drivers on best practices for route navigation and customer service excellence.
  • Monitored driver performance, providing constructive feedback for continuous improvement.
  • Collaborated with management to identify skill gaps and develop targeted training initiatives.

Delivery Driver

Sprinter Delivery Inc
06.2022 - 01.2023
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Transported and safely delivered items to prevent damage or loss.
  • Maintained safe driving habits to protect property and general public on roadways.

Claims Representative

Liberty Dental Plan
01.2020 - 06.2022
  • Maximized satisfaction by anticipating needs and consistently offering expert support
  • Protected customer and company information with strict use of established security procedures
  • Answered customer questions about policies and procedures with friendly and knowledgeable approach
  • Met inbound customer needs while maintaining strict performance targets
  • Helped customers coordinate and prepare for dental appointments.

Certified Nursing Assistant

Tarpon Bayou Center
01.2016 - 01.2020
  • Answered patient call lights and requests
  • Managed and maintained patients' rooms, shared living areas and nursing stations
  • Continuously advocated patient needs, rights and welfare
  • Documented activities and recorded information in EMR system
  • Assessed patients, documented and monitored vital signs, and communicated changes to supervising RNs
  • Contributed to workflow optimization to achieve patient care objectives and organizational goals
  • Collaborated with interdisciplinary healthcare teams to provide high-quality support to patients.

Crew Member

McDonald's
01.2015 - 01.2016
  • Followed all company safety standards, including food quality and sanitation procedures
  • Kept the restaurant clean and ensured counters and tables were properly sanitized
  • Communicated and exemplified the company's vision and goals
  • Monitored the freshness and condition of prepared foods.

Education

Nursing

Rasmussen University

Diploma -

Anclote High School
Holiday, FL
05.2015

Skills

  • Customer Complaint Resolution
  • Detail-Oriented
  • Verbal and Written Communication
  • Data Confidentiality
  • Problem Solving
  • Customer Service
  • Bilingual in Spanish and English
  • Presentations and Public Speaking
  • Teamwork and collaboration

Timeline

Delivery Driver

Tampa Bay Delivery LLC
02.2023 - Current

Delivery Driver

Sprinter Delivery Inc
06.2022 - 01.2023

Claims Representative

Liberty Dental Plan
01.2020 - 06.2022

Certified Nursing Assistant

Tarpon Bayou Center
01.2016 - 01.2020

Crew Member

McDonald's
01.2015 - 01.2016

Diploma -

Anclote High School

Nursing

Rasmussen University

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