Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jesus Fentanes

Long Beach,CA

Summary

Dynamic and adaptable professional with a strong background in customer service and team collaboration at Shu Sushi House Unico. Proven ability to enhance customer satisfaction through effective multitasking and time management. Skilled in POS software and committed to maintaining a clean and efficient work environment, ensuring a positive dining experience for all guests.

Overview

2026
2026
years of professional experience

Work History

Host

Shu Sushi House Unico
05.2021 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Dessert Maker

Shu Sushi House Unico
05.2021 - Current
  • Enhanced customer satisfaction by creating visually appealing and delicious desserts.
  • Reduced food waste through effective portion control and proper storage techniques.
  • Managed time effectively to handle multiple orders simultaneously while maintaining attention to detail in each dish.
  • Followed food safety standards when handling ingredients.
  • Cleaned and maintained kitchen equipment and oven.

Sales Associate

Target
03.2017 - 03.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Package Handler

Fed Ex Ground
2016 - 02.2017
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Education

Poly High School
Long Beach, CA
06.2016

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Adaptable to change
  • POS software
  • Server support
  • High volume dining
  • Team player mentality
  • Heavy lifting
  • Workplace cleanliness
  • Pallet jack operation
  • Physical stamina

Accomplishments

  • Supervised team of Number staff members.
  • Leading a restaurant team to satisfy both customers and staff

Timeline

Host

Shu Sushi House Unico
05.2021 - Current

Dessert Maker

Shu Sushi House Unico
05.2021 - Current

Sales Associate

Target
03.2017 - 03.2021

Package Handler

Fed Ex Ground
2016 - 02.2017

Poly High School

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