Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jesus Garcia Luna

Phoenix

Summary

  • Responsible professional with extensive experience in the restaurant industry, progressing from cook to general manager. Proficient in computer systems and POS operations, with specialized knowledge in TOAST and NCR platforms. Demonstrated ability to manage store operations effectively and enhance team performance.

Overview

14
14
years of professional experience

Work History

General Manager

Lou Malnatis Pizzeria
Surprise
08.2023 - Current
  • Trained and mentored team members on customer service and operational standards.
  • Created schedules and monitored payroll to ensure budget compliance.
  • Administered employee discipline through verbal and written warnings for performance issues.
  • Maintained optimal inventory levels and developed corrective action plans to reduce long-term costs.

General Manager

Wingstop
Phoenix
05.2011 - 08.2023
  • Executed hiring processes to cultivate a skilled workforce.
  • Implemented training programs that elevated employee performance.
  • Conducted weekly inventories, maintaining food variance below 0.5%.
  • Achieved labor goals consistently under 17%.
  • Managed opening of new stores every three months over 10 years, ensuring operational success.

Education

High School Diploma -

Camelback High School
Phoenix, Az

Skills

  • Restaurant management and operations
  • Culinary expertise
  • Point of sale systems
  • Inventory management
  • Staff training and development
  • Decision-making skills
  • Bilingual communication
  • Leadership abilities

References

Mike Sterner 

  • District Manager @ Lou Malnati's Pizzeria
  • (847)-612-2330

Fernando Duarte

  • District Manager @ Wingstop
  • (480)-749-8752

Jonathan Cruz

  • General Manager @ Rally's
  • (602)-214-4554

Timeline

General Manager

Lou Malnatis Pizzeria
08.2023 - Current

General Manager

Wingstop
05.2011 - 08.2023

High School Diploma -

Camelback High School

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