Jesus grimaldi
Orlando
Summary
Dedicated Sales Associate with a strong focus on customer satisfaction and team collaboration. Proven ability to enhance customer experiences and train new team members effectively. Outgoing leader with experience in fast-paced retail and restaurant environments. Skilled in problem-solving and training staff, ensuring efficient operations and high customer satisfaction. Ready to contribute to a dynamic team.
Overview
2
2
years of professional experience
Work History
Sales Associate
Marshalls
Orlando
10.2024 - Current
- Assisted customers in locating merchandise and answering product inquiries.
- Maintained organized sales floor and ensured product displays were appealing.
- Operated cash register and processed customer transactions accurately.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Shift Leader
McDonald's
Orlando
11.2023 - 11.2024
- Led team during busy shifts ensuring efficient service and customer satisfaction.
- Trained new crew members on procedures and best practices for operations.
- Resolved customer complaints promptly to enhance overall dining experience.
- Coordinated daily tasks among team members for smooth restaurant operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
High School Diploma -
Penn Foster High School
Pennsylvania07-2026
Skills
- Customer service
- Problem-solving
- Friendly and outgoing
- Teamwork and collaboration
- Problem-solving skills
- Goal oriented
Languages
English
Professional
Spanish
Professional
Timeline
Sales Associate
Marshalls
10.2024 - Current
Shift Leader
McDonald's
11.2023 - 11.2024
High School Diploma -
Penn Foster High School
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