Jesus Magana
North Las Vegas,NV
Summary
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Insurance Agent
Angels Rivas Farmers Insurance
Denver, CO
07.2024 - 10.2024
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Assessed customer risk levels and recommended appropriate coverage options.
- Provided customers with information regarding plan features, pricing, and availability.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Improved data collection accuracy by structuring systems for desktop spreadsheets.
- Strengthened traceability by developing organization systems for keeping records, reports, and agendas.
CNC Machine Operator
Color Reflections
Las Vegas, NV
01.2023 - 06.2024
- Set up, adjust and operate cutting machines to cut materials such as fabric, paper, rubber or plastic.
- Perform routine maintenance on cutting machines and equipment.
- Adjust machine settings to complete tasks accurately according to product specifications.
- Inspect finished products for quality assurance purposes.
- Keep work area clean and organized at all times.
- Train new employees on the proper use of cutting machines and safety procedures.
- Completed maintenance such as sharpening or changing blades.
- Helped maintain efficient flow of supplies and finished products by supporting shipping and receiving departments.
- Managed cutting machine to complete work.
- Performed physical and visual quality control inspections at different stages in process to quickly identify issues.
- Selected and checked item quality before cutting.
Utility Porter
Flamingo hotel-casino
Las Vegas, NV
02.2011 - 01.2023
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Sanitized all areas of the hotel lobby and public restrooms.
- Emptied trash receptacles throughout the property.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained and organized cleaning supplies stock.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
Houseperson
Imperial Palace Casino
Las Vegas, NV
07.2010 - 01.2011
- Greeted guests upon arrival and provided assistance with luggage.
- Cleaned and maintained public areas, such as lobbies, hallways, and restrooms.
- Assisted housekeeping staff with cleaning duties including vacuuming carpets, dusting furniture, polishing surfaces, changing linens, and restocking supplies.
- Maintained cleanliness of storage areas for linen and other supplies.
- Reported maintenance problems promptly to the supervisor.
- Ensured that all safety precautions were followed when using cleaning agents or equipment.
- Collected dirty linens from guest rooms and transported them to designated laundry area.
- Disinfected high touch points on a regular basis throughout the facility.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Promoted a positive image of the hotel to guests and other team members.
- Assisted in inventory management and control of hotel assets.
- Conducted minor repairs and maintenance tasks to ensure guest comfort and safety.
- Coordinated with housekeeping staff to maintain inventory levels of cleaning supplies.
- Monitored and reported any security or safety hazards to management immediately.
- Performed deep cleaning tasks as scheduled or required.
- Adhered to daily cleaning schedules and updated as needed based on demand.
Construction Framer
Pulte Homes
Las Vegas, NV
02.2006 - 07.2010
- Erected wooden structures such as rafters, studding, joists and trusses.
- Secured timbers or lumber with nails or bolts according to blueprint specifications.
- Built scaffolding for use in constructing tall buildings.
- Maintained a clean job site by disposing of all wood scraps properly.
- Constructed stairways from pre-cut stringers and risers.
- Ensured that all building codes were met during the construction process.
- Repaired damaged framework by replacing broken pieces with new material.
- Measured and cut lumber to specified size, using power saws and hand tools.
- Operated equipment to support worksite needs and enhance team efficiency.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Complied with federal and company regulations to maintain high level of job site safety.
- Measured and marked cutting lines on wood and raw materials.
- Positioned and held timbers, lumber, or paneling in place for fastening or cutting.
Education
High School Diploma -
Bloomington High School
Riverside, CA06-2003
Skills
- Customer Service
- Lead Development
- Licensed Insurance Agent
- Life Insurance
- Property insurance
- Auto insurance
- Material Handling
- Forklift Operation
- Inventory staging
- Shipment Processing
- Teamwork and Collaboration
- Warehouse Operations
- Lift Equipment Operation
- Shipping and receiving
- Team Player
- Machine loading
- Machine setup
- Quality Inspection
- Quality controls
- Setting up machines
- Hand and power tools
- CNC Programming
- Experience operating hand tools
- Manual hand tools operations
- Hand Tools and Measuring Devices
- Power and hand tools
Languages
English
Professional
Spanish
Professional
Accomplishments
- I like going fishing with my Family.
- i like volunteering on church activities.
- i like going to the park to play with my daughters.
- i love doing lots of projects at home.
Certification
I was certified as a Forklift Driver.
work invoroment
- I love working around others.
- Very friendly with everyone.
- Very fast learner.
- Easy to get along with.
References
References available upon request.
Timeline
Insurance Agent
Angels Rivas Farmers Insurance
07.2024 - 10.2024
CNC Machine Operator
Color Reflections
01.2023 - 06.2024
Utility Porter
Flamingo hotel-casino
02.2011 - 01.2023
Houseperson
Imperial Palace Casino
07.2010 - 01.2011
Construction Framer
Pulte Homes
02.2006 - 07.2010
High School Diploma -
Bloomington High School