Jesus Mercado
Port Richey,FL
Summary
Proven in enhancing customer experiences at Artesianias Del Norte, I excel in customer service and problem-solving, ensuring high retention rates. My background spans sales, beauty, and auto repair, emphasizing teamwork and client satisfaction. Achievements include fostering collaboration and significantly reducing job downtime, showcasing my goal-oriented approach and reliability.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
4
4
years of professional experience
Work History
Sales Associate
Artesianias Del Norte
09.2024 - 12.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Barber
Institute of Beauty Carrers
09.2023 - 05.2024
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Auto Mechanic Assistant
Mec Balty
11.2020 - 09.2023
- Collaborated with fellow mechanics to complete challenging repairs, fostering teamwork and knowledge sharing among staff.
- Reduced downtime between jobs by swiftly preparing workstations with required tools and equipment for upcoming tasks.
Education
High School Diploma -
Colegio Educativo Del Caribe
Arecibo Puerto Rico05-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Goal oriented
Languages
English
Spanish
Timeline
Sales Associate
Artesianias Del Norte
09.2024 - 12.2024
Barber
Institute of Beauty Carrers
09.2023 - 05.2024
Auto Mechanic Assistant
Mec Balty
11.2020 - 09.2023
High School Diploma -
Colegio Educativo Del Caribe
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