Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jesus Pena

Katonah,NY

Summary

Goal-oriented and dependable professional with experience in sales and customer support. Strong in time management, resolving customer concerns, and creating positive first impressions. Focused on improving customer satisfaction and supporting consistent store performance.

Overview

2
2
Languages
2
2
years of professional experience

Work History

Sales Associate

Petco
Mount Kisco, NY
04.2024 - Current
  • Processed sales transactions accurately using POS systems and handled cash, card, and returns.
  • Collaborated with team members to resolve customer concerns and maintain consistent store operations.
  • Built relationships with customers to encourage repeat business.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Bachelor of Arts - Business Management

Manhattanville
Purchase, NY
02.2028

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Customer engagement
  • Time management
  • Goal oriented
  • Relationship building
  • Phone etiquette
  • Multitasking

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Sales Associate

Petco
04.2024 - Current

Bachelor of Arts - Business Management

Manhattanville