Jesus Sierra
Stony Brook,NY
Summary
My name is Jesus I am committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Footlocker.com Inc.
Bronx, New York
08.2023 - Current
- Organized stockroom shelves according to size, color or style.
- Demonstrated product features and benefits for customers' needs.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change..
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Maintained cleanliness of store environment including floors, windows, displays.
- Attended weekly team meetings to review performance goals and objectives.
- Used technology resources to assist customers in locating and selecting items.
- Built and maintained relationships with peers and upper management to drive team success.
- Bagged or packaged purchases and wrapped gifts.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Provided accurate information about products, prices and services.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Placed special orders or called other stores to find desired items.
Education
N/a - Business Management
SUNY Stony Brook
Stony Brook, NY05-2028
High School Diploma -
The Cinema School
The Bronx, NY06-2024
Skills
- Customer Needs Assessment
- Sales Development
- Retail loss prevention
- Contract Preparation
- Upselling
- Inventory Control
- Speak Multiple languages
(English, Spanish)
- Professionalism
Affiliations
- I play Sports (baseball,volleyballs,basketball,others)
- I like organization
Accomplishments
- I have gotten honors in multiple classes
- I have won leadership rewards
Certification
- I have Drivers Licenses
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Sales Associate
Footlocker.com Inc.
08.2023 - Current
N/a - Business Management
SUNY Stony Brook
High School Diploma -
The Cinema School