Sarah Lopez
Alamo,TX
Summary
Accomplished Manager enhancing team performance and revenue through strategic sales planning and effective leadership. Skilled in inventory management and pricing strategies, coupled with exceptional multitasking and communication abilities. Achieved significant customer base expansion by leveraging promotional sales events and sales coaching. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. While also being successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
5
5
years of professional experience
Work History
Manager
Calderon Furniture
Pharr, TX
08.2022 - Current
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Executed strategic sales plans to expand customer base and revenue.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Resolved customer complaints regarding sales and service.
- Managed inventory and supplies to ensure materials were available when needed.
- Utilized various computer programs, such as Word, Excel, PowerPoint, and Smart System. To manage store budgets, expenses, and sales.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Assistant Store Manager
Family Dollar
Pharr, TX
05.2020 - 08.2022
- Trained new employees on store policies, procedures and customer service standards.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Handled scheduling for store shifts to achieve adequate staffing.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Supervised cash handling processes to ensure accuracy of transactions.
- Maintained a safe working environment by enforcing safety regulations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Patient Care Tech -
Valley Grande Institute
Weslaco, TX04-2014
High School Diploma -
Edcouch-Elsa High School
Edcouch, TX06-2009
Skills
- Exceptional multi-tasker
- Verbal and written communication
- Excellent Communication and Interpersonal skills
- Sales budgeting
- Calm And Professional Under Pressure
- Store operations oversight
- Upbeat and Positive Personality
- Time Management
- Strategic thinker
- Team leadership and coaching
- Customer service
- Leadership development
- Accurate cash handling
- Inventory oversight
- Sales strategies
- Problem-solving
- Building Customer Relationships and Loyalty
- Opening and closing procedures
- Employee supervision and motivation
- Policies and procedures
- Multitasking and organization
- Bilingual (Spanish)
- Computer Proficiency
Timeline
Manager
Calderon Furniture
08.2022 - Current
Assistant Store Manager
Family Dollar
05.2020 - 08.2022
Patient Care Tech -
Valley Grande Institute
High School Diploma -
Edcouch-Elsa High School