Jesus Silva
San Antonio,TX
Summary
Highly motivated Construction Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
7
7
years of professional experience
Work History
Pro Account Sales Associate
The Home Depot
10.2021 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Responsible for developing one on one relationships with customers and selling products to industrial, commercial, and other professional customers.
- Prospected for new contractor accounts and assisted in growth of accounts by paying special attention to customers needs and providing solutions.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Front End Manager
The Home Depot
08.2017 - 10.2021
- Managed team of 30+ associates to achieve store goals and objectives, including safety, sales, service, productivity, quality, and efficiency.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Maintained strong customer relations and effective customer service standards.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
Cashier
The Home Depot
06.2016 - 08.2017
- Greeted customers entering store and responded promptly to customer needs.
- Processed accurate and efficient transactions to facilitate customer satisfaction.
- Monitored self-checkout systems and provided assistance or intervention when required.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
Education
Associate of Arts -
Northwest Vista College
San Antonio, TX05.2019
Associate of Science -
Northwest Vista College
San Antonio, TX05.2019
Skills
- Teamwork and Collaboration
- Interpersonal Communication Skills
- Customer service
- Product knowledge
- Time management
- Closing sales
Languages
Spanish
Native or Bilingual
Timeline
Pro Account Sales Associate
The Home Depot
10.2021 - Current
Front End Manager
The Home Depot
08.2017 - 10.2021
Cashier
The Home Depot
06.2016 - 08.2017
Associate of Arts -
Northwest Vista College
Associate of Science -
Northwest Vista College
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