JESUS ZUNIGA
San Jose,CA
Summary
Dedicated professional with a versatile background in guest services and sales. Known for exceptional customer satisfaction and strategic sales initiatives, ready to leverage expertise in event coordination and upselling to drive impactful results.
Overview
8
8
years of professional experience
Work History
Guest Service Manager
Bigals
Milpitas, California
06.2023 - Current
- Managed daily operations and guest interactions to ensure satisfaction and service excellence.
- Point of Contact for event Sales
- Successfully sold both Corporate Events and Kids Birthday Parties
- Upselling Food and Space Packages
- Contract Signing
- Phone and Email Communication
Salesperson
BunBao
Fremont, California
11.2022 - 05.2023
- Collaborated with team members to achieve sales goals and enhance customer experience.
- Processed transactions efficiently using point-of-sale systems.
- Managed product presentations to create engaging shopping environments.
- Resolved customer inquiries and complaints with professionalism and care.
- Sold Corporate Events
Sales Consultant
Hummie solar
San Jose, California
10.2021 - 11.2022
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Performed administrative duties like preparing quotations and invoices, handling billing inquiries.
- Worked closely with sales team members to identify key prospects and drive sales growth.
- Collaborated with sales teams to provide technical expertise and support for HVAC product sales.
- D2D Canvassing.
- High Ticket Closing.
- Objection handling.
- Not Scared to Ask For The Close
Sales Consultant
Bright World
Fresno, California
02.2021 - 08.2021
- Educated clients on solar energy benefits and installation processes.
- Assisted in assessing customer energy needs and site evaluations.
- Managed follow-up communications with clients throughout the sales cycle.
- Analyzed customer needs to recommend appropriate solar energy solutions.
- Generated sales leads through cold calling, networking events, conferences.
- Leveraged contacts with satisfied customers to generate referrals and new business.
- Inspected customers' homes and businesses to develop detailed solar installation quotes.
Kitchen Manager
Morsey Farmhouse
Los Altos, California
09.2017 - 01.2021
- Managed kitchen operations and maintained cleanliness standards.
- Coordinated inventory management and stocked kitchen supplies efficiently.
- Trained staff on food handling procedures and kitchen safety protocols.
- Assisted in menu planning and recipe development for seasonal offerings.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
Education
High School Diploma -
Overfelt
San Jose, CA01-2010
Skills
- Guest relations
- Event coordination
- Upselling techniques
- Contract negotiation
- Sales strategy
- Customer experience management
- Sales and upselling
- Objection Handling
- Exceptional communication
Languages
Spanish
Professional
Timeline
Guest Service Manager
Bigals
06.2023 - Current
Salesperson
BunBao
11.2022 - 05.2023
Sales Consultant
Hummie solar
10.2021 - 11.2022
Sales Consultant
Bright World
02.2021 - 08.2021
Kitchen Manager
Morsey Farmhouse
09.2017 - 01.2021
High School Diploma -
Overfelt