Jesus Armando Villegas Galindo
Culiacan,Sinaloa
Summary
IT Technician with extensive experience in fiber optic installation and network troubleshooting at W&E Sales. Proven ability to enhance customer satisfaction through effective communication and collaboration. Expertise in router configuration and equipment maintenance, ensuring optimal performance and reliability. Dedicated to providing high-quality technical support and innovative solutions in dynamic environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Technician
W&E Sales
Las Vegas, Nevada
03.2023 - Current
- Provided technical support to staff for various IT issues.
- Assisted in troubleshooting hardware malfunctions and performed repairs.
- Installed and terminated fiber optic cables in residential and commercial settings.
- Utilized testing equipment to verify signal strength and integrity of connections.
- Inspected and tested fiber optics equipment to ensure optimal performance.
- Worked with other technicians as part of a team on large projects.
- Configured routers, switches and wireless access points for LANs and WANs.
- Troubleshot and resolved issues with signal strength, internet connectivity, and digital TV reception.
- Troubleshot and diagnosed systems using speed, ping and related tests.
- Configured IP addresses on routers or modems according to customer requirements.
- Ran CAT5e and CAT6 Ethernet cabling between walls or ceilings.
- Installed set top boxes, modems, routers, switches, amplifiers, splitters and associated equipment.
- Assisted in troubleshooting cable service issues to ensure customer satisfaction.
- Collaborated with team members to troubleshoot technical issues during installations.
- Installed equipment and systems following manufacturer specifications and safety protocols.
- Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles.
- Performed maintenance on fiber optic networks.
- Built out new fiber runs for customer connections.
- Spliced cables with hand tools, epoxy or mechanical equipment.
- Installed outside plant fiber optics in manhole and telco boxes.
- Installed, terminated, spliced and tested fiber optic cables.
- Conducted site assessments to determine optimal camera placement.
- Configured camera settings for video quality and storage efficiency.
- Maintained inventory of installation tools and equipment for efficiency.
- Configured camera settings and tested connections to ensure proper functioning.
- Installed CCTV cameras in residential properties according to client specifications.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Assisted in troubleshooting any issues that arose during the installation process.
- Performed troubleshooting on networking and connectivity issues to restore connections and network access.
Education
High School Diploma -
Axis Comunication
Mexico06-2025
High School Diploma -
Capacitate Para El Empleo
Mexico07-2023
High School Diploma -
TecNM-Culiacan
Culiacan Sinaloa07-2022
Skills
- Technical support
- Network troubleshooting
- Fiber optic installation
- Equipment maintenance
- Team collaboration
- Customer service
- Inventory management
- Network maintenance
- Software updating
- Wireless networking
- Software installation
- Effective communication
- Multitasking Abilities
- Network configuration
- Professionalism
- Adaptability
- Troubleshooting skills
- Install telecommunications equipment
- Troubleshooting
- Cable installation
- Fiber optic splicing
Languages
Spanish
Native/ Bilingual
English
Professional
Affiliations
- I like outdoor activities.
- I like watching sports.
- “I value high-quality nutrition.
- I have a keen interest in emerging tech trends and innovations.
Certification
- Certificate in Introduction to Axis Network Camera Product Types.
- Certificate in Data Network Technology.
- Certified Structured Cabling Technician.
- Fiber Optic Installation Technician Certificate.
Timeline
IT Technician
W&E Sales
03.2023 - Current
High School Diploma -
Axis Comunication
High School Diploma -
Capacitate Para El Empleo
High School Diploma -
TecNM-Culiacan
Similar Profiles
Rahul SalwanRahul Salwan
Business Execution at CCB Sales, Cash & Inside Sales, Industrials, CitiBusiness Execution at CCB Sales, Cash & Inside Sales, Industrials, Citi
Hunza JahangirHunza Jahangir
Career Break at Looking for New opportunities in sales,B2B salesCareer Break at Looking for New opportunities in sales,B2B sales
Steven BurkhardtSteven Burkhardt
Sales Support /Sales Merchandiser at Tri-Eagle Sales-Formerly Burkhardt Sales & ServiceSales Support /Sales Merchandiser at Tri-Eagle Sales-Formerly Burkhardt Sales & Service
Enrique Martínez GamboaEnrique Martínez Gamboa
Call Center Agent at TeleperformanceCall Center Agent at Teleperformance
Edgard Rodríguez GuevaraEdgard Rodríguez Guevara
Auxiliar de inventarios at Chalice CollectiblesAuxiliar de inventarios at Chalice Collectibles