Results-oriented Senior Account Executive with experience strengthening customer relationships and promoting company offerings. Strong active listening and persuasion skills. Adaptable and motivated by new challenges.
Overview
5
5
years of professional experience
Work History
Senior Account Executive
Verizon Wireless
07.2022 - Current
Increased client satisfaction by effectively managing accounts and promptly addressing concerns.
Developed strong relationships with key clients, resulting in long-term partnerships and increased revenue.
Collaborated with cross-functional teams to develop innovative marketing strategies for clients in various industries.
Daily cold calling and in person door pulling to maximize potential growth.
National Account Executive
AT&T Mobility Services
10.2021 - 07.2022
Expanded national account base by identifying potential clients and executing targeted goals by 130% monthly.
Strengthened customer relationships for long-term success through consistent, personalized communication and service.
Developed compelling sales presentations to showcase product offerings and persuade decision-makers to close deals.
Delivered exceptional customer service, addressing concerns and ensuring satisfaction throughout all stages of the sales process.
Business Account Manager
Verizon Wireless
04.2020 - 10.2021
Managed a diverse portfolio of accounts, ensuring timely delivery of services and maintaining high levels of customer satisfaction.
Generated leads through targeted outreach efforts, expanding the company''s client base organically.
Designed customized sales proposals based on thorough analysis of client needs and expectations.
Facilitated regular client meetings to review progress updates and address any concerns or inquiries proactively.
Small/ Medium Business Specialist - Retail
Verizon Wireless
12.2018 - 04.2020
Identified opportunities for process improvement, implementing changes that led to increased efficiency and productivity across all departments.
Increased client satisfaction by effectively addressing and resolving account-related issues.
Coached and mentored junior team members, enhancing their skill sets and contributing to their career development.
Strengthened brand reputation through consistent delivery of exceptional service experiences for all clients.
Carrier Support & API Analyst at Verizon Wireless (formerly TracFone Wireless)Carrier Support & API Analyst at Verizon Wireless (formerly TracFone Wireless)