Summary
Overview
Work History
Education
Skills
Additional Work Experience
Leadership And Campus Involvement
Timeline
Generic

Jesvin Mathew

Philadelphia,PA

Summary

I am a pre-law student at La Salle University majoring in Criminal Justice with a minor in Human Services. I am a consistent Dean’s List recipient balancing a full-time academic schedule of six courses per semester while working 40+ hours per week in fitness management.At 20 years old, I became the youngest Assistant General Manager within Fitness Holdings, overseeing full club operations at Crunch Fitness. My role includes staff scheduling, hiring and training, inventory management, deposits, equipment maintenance, marketing and brand promotion, membership production, and the growth of the personal training department. I also track performance metrics, manage customer concerns, and ensure daily operations run efficiently.My professional background spans restaurant operations, senior living care, retail, concessions, and fitness sales. In every role I have held, I have earned increased responsibility and promotions through consistency, reliability, and leadership.As a commuter managing long days and demanding responsibilities, I have developed strong discipline, time management, and resilience. I am driven by accountability and real-world experience and am preparing for a future career in law where judgment, work ethic, and leadership matter.lic service.

Overview

2
2
years of professional experience

Work History

Assistant General Manager (AGM)

Crunch Fitness
Fairless Hills, USA
01.2025 - Current
  • Youngest Assistant General Manager within Fitness Holdings overseeing daily club operations.
  • Manage staff scheduling, hiring, onboarding, and training for front desk employees.
  • Track membership production and personal training performance metrics.
  • Handle customer concerns and resolve issues to maintain high member satisfaction.
  • Manage inventory, equipment maintenance coordination, and operational procedures.
  • Assist with marketing initiatives and brand promotion to increase membership growth.
  • Ensure the club runs efficiently while maintaining a positive team environment.

Fitness Consultant

The Edge Fitness Clubs
Philadelphia, Pennsylvania
01.2024 - 03.2025
  • Achieved the highest booking percentage for fitness consultations among team members.
  • Worked opening, mid, and closing shifts and served as the primary opener during the summer.
  • Promoted gym memberships, supplements, and personal training programs.
  • Built strong relationships with members and enhanced their gym experience.
  • Assisted with shake bar operations and member services.

Various Roles in Customer Service and Hospitality

  • Across these roles, I consistently demonstrated reliability, teamwork, and strong communication skills while adapting to fast-paced environments.

Education

Bachelor of Arts - Criminal Justice, Human Services

La Salle University
Philadelphia, PA
01-2027

Skills

  • Leadership and Team Management
  • Public Speaking
  • Public Communication
  • Customer Service and Conflict Resolution
  • Operations Management
  • Staff Scheduling and Organization
  • Marketing and Brand Promotion
  • Sales and Relationship Building
  • Team Collaboration

Additional Work Experience

Experience in a variety of customer service and hospitality roles including:, Restaurant service industry (server, busboy, dishwasher, fry cook, cashier), Regal Movie Theater concessions team member, Einstein Bros. Bagels team member, Raising Cane's crew member, Senior living facility support staff, reliability, teamwork, strong communication skills, adapting to fast-paced environments

Leadership And Campus Involvement

Mock Trial Team Member, La Salle University, Participated in mock trial competitions and legal case simulations., Developed skills in legal reasoning, public speaking, argument construction, and teamwork., Analyzed case materials and worked collaboratively to prepare trial strategies.

Timeline

Assistant General Manager (AGM)

Crunch Fitness
01.2025 - Current

Fitness Consultant

The Edge Fitness Clubs
01.2024 - 03.2025

Various Roles in Customer Service and Hospitality

Bachelor of Arts - Criminal Justice, Human Services

La Salle University
Jesvin Mathew