Jetsen Perez
Maynard,MA
Summary
Dynamic and detail-oriented Pharmacy Technician at CVS Pharmacy with proven problem-solving skills and a commitment to confidentiality. Enhanced workflow efficiency while accurately dispensing medications. Adept at team collaboration, contributing to a positive work environment and improved customer satisfaction through exceptional service and effective communication.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Maynard, MA
02.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Backroom Associate
TJ Max
Acton, MA
05.2023 - 02.2024
- Received incoming merchandise and stored in correct stock locations.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Maintained orderly stockroom for ease of retrieval.
- Managed disposal of damaged or expired merchandise as per company guidelines, reducing overall waste levels within the facility.
Sales Representative
CUTCO
Maynard, MA
10.2022 - 01.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Stocker
Shaw's Supermarket
Stow, MA
11.2021 - 09.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Crew Trainer
McDonald's
Maynard, MA
01.2020 - 11.2021
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Education
Assabet Valley Vocational
Marlborough, MADiploma -
Maynard High School
Maynard, MA06.2022
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
CVS Pharmacy
02.2024 - Current
Backroom Associate
TJ Max
05.2023 - 02.2024
Sales Representative
CUTCO
10.2022 - 01.2023
Stocker
Shaw's Supermarket
11.2021 - 09.2022
Crew Trainer
McDonald's
01.2020 - 11.2021
Assabet Valley Vocational
Diploma -
Maynard High School