Jevonte Hubbard
Mcdonough
Summary
Results-driven professional with a strong background in residential real estate. Known for exceptional customer service and negotiation skills, successfully guiding clients through property transactions and ensuring favorable outcomes.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Licensed Real Estate Broker
Berkshire Hathaway HomeServices
Henry County, Ga
10.2021 - Current
- Facilitated client consultations to assess property needs and market conditions.
- Developed comprehensive marketing strategies to increase property visibility and attract potential buyers.
- Managed negotiations between buyers and sellers, ensuring favorable terms for clients.
- Conducted market analysis to provide clients with accurate pricing guidance based on current trends.
- Organized open house events, showcasing properties effectively to maximize buyer interest.
- Delivered exceptional customer service by promptly addressing concerns or queries from clients throughout the entire transaction process.
- Collaborated with attorneys, title companies, mortgage lenders, home inspectors, and appraisers to facilitate successful transactions.
- Enhanced client satisfaction by providing timely and accurate property information during the buying or selling process.
- Provided expert guidance to first-time homebuyers navigating the complexities of purchasing their first property.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Arranged for inspections and surveys of sold properties.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
- Set up virtual home tours, in-person visits, and open houses for properties.
Consultant
Verizon
Livingston, NJ
07.2000 - 09.2014
- Enhanced customer satisfaction through effective communication and problem resolution techniques.
- Led cross-functional teams in executing promotional campaigns, resulting in increased product visibility and customer engagement.
- Mentored junior staff on best practices in customer interaction, boosting team performance and morale.
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly and professionally.
- Handled calls promptly and with courteous professionalism.
- Maintained high levels of customer retention through exceptional service and follow-up communication.
- Conducted product demonstrations to showcase features, benefits, and value propositions to potential customers.
- Completed call documentation while speaking with customers.
- Processed orders, service requests and applied information to customers.
- Implemented upselling techniques to maximize revenue opportunities while delivering value-added solutions to clients.
- Delivered excellent customer service by actively listening to concerns, empathizing with their situation, and offering practical solutions promptly.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Collaborated with team members to achieve monthly sales targets and improve overall performance metrics.
- Exceeded sales goals consistently through effective negotiation tactics and persuasive communication skills.
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Navigated multiple computer systems expertly to handle customers' sales and service needs.
- Answered in-depth questions about company offerings, service policies and benefits of each plan.
- Kept senior managers informed about sales activities, current inventory and other metrics via timely reports.
- Responded proactively and positively to rapid change.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Trained new personnel regarding company operations, policies and services.
Education
Associate of Science - Accounting And Finance
Lone Star College
Houston, TX05-2020
Skills
- Residential real estate
- Buyer representation
- Property management
- Property valuation
- Due diligence
- Seller representation
- Real estate financing
- Facilities management
- Property staging
- Luxury properties
- Closing coordination
- Agent and seller communications
- Home sale negotiation
- Property showing
- Social media marketing
- Home tours
- Sales brochure development
- Estate management
Certification
- Certified New Homes Selling expert
Timeline
Licensed Real Estate Broker
Berkshire Hathaway HomeServices
10.2021 - Current
Consultant
Verizon
07.2000 - 09.2014
Associate of Science - Accounting And Finance
Lone Star College