Jewel Hau
Summary
Motivated college sophomore with engaging personality and flexible approach. Works efficiently and effectively with others and is friendly and anticipating towards customer needs to facilitate an enjoyable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Supreme Dumplings
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas.
Lifeguard /Swim Instructor
Lynwood Aquatic Center
06.2021 - 08.2022
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Implemented proper safety protocols and emergency response plans.
- Stayed alert to surroundings and maintained a safe facility environment.
Front of House Member
Chick-Fil-A
05.2020 - 09.2020
- Remembered, recited and promoted variety of menu items.
- Communicated with costumers and tended to their questions and needs.
- Correctly and efficiently packed to-go orders.
- Thrived in a fast-pace environment and worked well with co-workers.
Education
Nursing - BSN
San Diego State University
San Diego, CA05.2026
High School Diploma -
Inglemoor High School
Kenmore, WA05.2022
Skills
- Order Accuracy and Delivery
- Guest Satisfaction
- Communications Protocols
- Dining Customer Service
- Anticipating Guest Needs
Languages
English
Native or Bilingual
Cantonese
Native or Bilingual
Spanish
Elementary
Certification
- Washington State Food Worker Card
- Mandatory Alcohol Server Training (MAST)
Timeline
Server
Supreme Dumplings
05.2023 - Current
Lifeguard /Swim Instructor
Lynwood Aquatic Center
06.2021 - 08.2022
Front of House Member
Chick-Fil-A
05.2020 - 09.2020
Nursing - BSN
San Diego State University
High School Diploma -
Inglemoor High School
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