Jewel Hodge
Long Beach
Summary
Dynamic and detail-oriented receptionist with proven expertise at Long Island Neurology Consultants. Excelled in optimizing appointment scheduling and enhancing front desk operations, demonstrating exceptional organizational skills and a calm demeanor. Recognized for effectively resolving customer inquiries and maintaining confidentiality while managing sensitive information.
Overview
3
3
years of professional experience
Work History
Receptionist
Long Island Neurology Consultants
03.2023 - Current
- Handled incoming calls, directing inquiries to appropriate staff members.
- Managed appointment scheduling, optimizing front desk efficiency.
- Maintained organized filing systems for patient records and correspondence.
- Processed incoming and outgoing mail, ensuring timely delivery of communications.
- Collaborated with team members to enhance overall office operations.
- Supported administrative tasks such as data entry and inventory management.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled cash transactions and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Assisted with onboarding new clients and securing paperwork completion.
Education
High School Diploma -
Harriet Eisman Community School
Long Beach, NY08.2016
Skills
- Organizational skills
- Time management
- Telephone communication
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Office administration
- Mail handling
- Document management
- Strategic planning
- Front desk operations
Timeline
Receptionist
Long Island Neurology Consultants
03.2023 - Current
High School Diploma -
Harriet Eisman Community School
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