Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jewelia Clay-Overstreet

Lansing,MI

Summary

Hardworking and motivated manager with 3 years of experience and record of success in fast food industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Interested in improving skills for the medical field.

Overview

3
3
years of professional experience

Work History

Manager

Taco Bell
Holt, MI
07.2021 - Current
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Provided leadership during times of organizational change or crisis situations.

Hostess

Texas Roadhouse
Lansing, Michigan
02.2024 - 05.2024
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.

Education

Bachelor of Science - Allied Health Sciences

Grand Valley State University
Allendale, MI
04-2027

High School Diploma -

Everett High School
Lansing, MI
06-2023

Skills

  • Workforce Management
  • Strategic Planning
  • Time Management
  • Team Leadership
  • First Aid/CPR
  • Fast Learner

Timeline

Hostess

Texas Roadhouse
02.2024 - 05.2024

Manager

Taco Bell
07.2021 - Current

Bachelor of Science - Allied Health Sciences

Grand Valley State University

High School Diploma -

Everett High School
Jewelia Clay-Overstreet