Jewell Lyons
Raleigh ,NC
Summary
Experienced Administrative Assistant with a strong background in customer service and fast-paced environments. Skilled at staying organized, multitasking, and making sound decisions under pressure. Detail-oriented and dependable, able to work well independently or as part of a team. Also brings hands-on serving experience, providing attentive service, handling high-volume settings, and ensuring positive guest experiences through strong communication and efficiency.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist/Medical Assistant
Azura Vascular Care
Raleigh, NC
03.2025 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Checked patient insurance, demographic, and health history to keep information current.
- Decontaminated, inspected, assembled, packaged, and sterilized surgical instruments and trays in compliance with AAMI, AORN, OSHA
- Managed operation of sterilization equipment, including steam autoclaves and low-temperature disinfection systems.
- Adhered to infection control standards to ensure patient safety and prevent cross-contamination
Server
Texas Roadhouse
Wake Forest, NC
2021 - 2024
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely delivery of orders.
- Managed multiple tables efficiently, enhancing guest satisfaction.
- Trained new servers on menu items and service protocols.
Education
Wake Technical Community College
Raleigh, NCHigh School Diploma -
Rolesville Highschool
Rolesville, NC01.2021
Skills
- Time management
- Multi-Tasking
- Oral and written communication
- Leadership
- Customer Service
Certification
CNA License
#603444
BLS Certification
February 2025
Timeline
Front Desk Receptionist/Medical Assistant
Azura Vascular Care
03.2025 - Current
Server
Texas Roadhouse
2021 - 2024
Wake Technical Community College
High School Diploma -
Rolesville Highschool