Jewels Sanchez
La Porte,TX
Summary
Detail oriented supervisor with experience leading sales floor and fulfillment teams in fast-paced retail environments. Skilled in systems and software, organizational planning, and multitasking to manage inventory, staffing, paperwork, and daily workflow while improving customer service and operational consistency.
Overview
4
4
years of professional experience
Work History
Flooring Sales Floor Department Supervisor
Lowes Home Improvment
Spring, TX
12.2025 - 05.2026
- Trained team members on product knowledge and customer service basics.
- Gave coaching and mentoring support to team members.
- Set goals for each team member and tracked progress toward objectives.
- Assigned tasks based on employee strengths to support development.
- Completed performance reviews for staff members.
- Helped customers choose products, review pricing, and place special orders.
- Participated in weekly meetings to collaborate on team goals with senior leadership teams to review progress.
- Shared inventory, sales, and staffing updates with management.
- Checked stock levels and placed replenishment orders for department shelves.
- Helped coordinate merchandising resets and planogram updates across sales floor.
- Kept safety standards in place and maintained clean department conditions.
- Supported department associates at Lowe's Home Improvement Store.
Fullfilment/Front End Department Supervisor
Lowes Home Improvment
Conroe, TX
05.2022 - 12.2025
- Delivered reliable fulfillment support across picking, packing, and shipping operations.
- Maintained shipment readiness and fulfillment standards across warehouse teams.
- Improved inventory flow between receiving, storage, and dispatch areas through coordinated movement.
- Supported on-time freight coordination with logistics team based on customer requirements.
- Kept delivery operations organized through accurate paperwork control and record management.
- Aligned daily delivery schedules across drivers, dispatch, and customer service teams.
- Strengthened operational planning by advising senior management on streamlining while protecting quality assurance standards.
- Restored customer satisfaction through prompt, professional issue resolution.
- Resolved issues with incorrect or damaged shipments by investigating discrepancies and coordinating returns.
- Built warehouse safety and order-handling knowledge across team members through training.
- Completed distribution and filing of delivery paperwork with consistency.
- Completed registered and certified mail delivery requirements by securing receipts and preparing paperwork.
Education
High School Diploma -
Clear Falls High School
League City, TX06-2019
Bachelor of Arts - Film And Video Production
Sam Houston State University
Huntsville, TXSkills
- Inventory management
- Systems and software expertise
- Time Management
- Leadership
- Problem solving
- Clear communication
- Organizational skills
Accomplishments
- 5 Service Star Awards
- 1 Bronze Service Star Award
- 3 SMART Star Awards
- Certificate of Appreciation FY 2024
- Certificate of Completion for Department Supervisor Learning Experience
Timeline
Flooring Sales Floor Department Supervisor
Lowes Home Improvment
12.2025 - 05.2026
Fullfilment/Front End Department Supervisor
Lowes Home Improvment
05.2022 - 12.2025
High School Diploma -
Clear Falls High School
Bachelor of Arts - Film And Video Production
Sam Houston State University