Jewliana Garcia
La Puente,CA
Summary
Resourceful Shift Leader known for high productivity, reliable worker and efficient task completion. Skilled in team leadership, time management, and conflict resolution. Excel in communication, adaptability, and problem-solving to ensure smooth operations and team harmony.
Overview
3
3
years of professional experience
Work History
Shift Leader
Panda Express
Hacienda Heights, CA
06.2022 - Current
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Adhered to all health code regulations while preparing food items for customers.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Monitored employee performance and provided feedback for improvement.
- Assisted in training new employees on shift operations.
- Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
Food Service Associate
Ice Cream Chef
West Covina, CA
05.2021 - 06.2022
- Greeted customers upon arrival in a friendly manner while providing excellent customer service.
- Maintained accurate records of transactions made at the register throughout the day.
- Operated cash register to process payments from customers.
- Maintained cleanliness of work area, including floors, counters and equipment.
- Organized storage areas for food products in accordance with safety regulations.
- Followed all health department standards for sanitation and hygiene.
Education
High School Diploma -
Nogales High School
La Puente, CA06-2022
Skills
- Production Reporting
- Sales and Upselling
- Customer Service Management
- Operations Support
- Creative Problem-Solving
- Assigning Work
- Team Leadership
- Collaboration and Teamwork
Languages
Spanish
Limited
Timeline
Shift Leader
Panda Express
06.2022 - Current
Food Service Associate
Ice Cream Chef
05.2021 - 06.2022
High School Diploma -
Nogales High School