Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jeyachandran Arumaithurai

HALETHORPE,MD

Summary

Proficient Information Systems Technician successful at troubleshooting technical issues and training end-users. Skilled in problem-solving and solution management. Comfortable working in teams or individually to maintain and expand technology performance. Results-driven IT professional knowledgeable about hardware systems and software programs. Well-versed in wide range of programs, operating systems and platforms for desktops, laptops and mobile devices. Bringing 2023-year record of success in technical support and equipment management. Skilled Trainee qualified in LAN and WAN environments. Keeps performance high with continuous upkeep and regular maintenance. Quick to troubleshoot and successful at resolving diverse issues. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

19
19
years of professional experience

Work History

Crew Member

Dunkin' Donuts
Catonsville, MD
11.2021 - Current
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Assisted management team with inventory counts of food products and beverage supplies.

Business Development Manager

Dialog Axiata
Jaffna, Sri Lanka
01.2017 - 06.2019
  • Developed and implemented strategies to increase sales and market share.
  • Identified potential clients, built relationships, and negotiated contracts.
  • Created presentations to attract new business opportunities.
  • Provided training to sales staff on effective communication techniques when dealing with clients.

Banker

Commercial Bank of PLC
Batticaloa, Sri Lanka
10.2004 - 06.2014
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Resolved customer complaints in a professional manner.

Education

Cyber Security Certification Programme - Information Operations/Joint Information Operations

American University
Washington, DC

Skills

  • Consumer Banking
  • Employee Training Assistance
  • Bank Sales
  • Customer Service
  • Quality Control
  • Documentation Skills
  • Security Protocols
  • Financial Processes Understanding
  • Able to handle any kind of pressure in work

Languages

English
Professional
Tamil
Professional
Sinhalae
Professional

Timeline

Crew Member

Dunkin' Donuts
11.2021 - Current

Business Development Manager

Dialog Axiata
01.2017 - 06.2019

Banker

Commercial Bank of PLC
10.2004 - 06.2014

Cyber Security Certification Programme - Information Operations/Joint Information Operations

American University
Jeyachandran Arumaithurai