Taylor Rush
Towanda,PA
Summary
Experienced in banking for a little over 3 years. Skilled at helping customers and business accounts to meet financial needs by developing customized product and service solutions. Good communication, multitasking and conflict resolution skills. Currently have some experience in Consumer Lender. Also certified as a Notary Public in PA. Experienced in cash handling and strong aptitude for customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Member Service Representative
Corporate America Family Credit Union
08.2023 - Current
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
- Educated and engaged customers with new bank products and services.
- Opened customer accounts and provided deposit and withdrawal receipts.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Monitored and verified suspicious activity on customer accounts.
Universal Banker
PS Bank
05.2021 - 08.2023
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Balanced teller drawers and ATM cash.
Team Leader
Adecco
02.2014 - 04.2021
- Led safety meetings and monitored compliance with gear requirements and best practices.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained strong leadership skills by managing projects from start to finish.
- Delivered services to customer locations within specific timeframes.
Education
High School Diploma -
North Rome Christian School
North Rome, PA05.2013
Skills
- Account Management
- Customer Service
- Consumer Banking
- ATM balancing
- Developing work schedules
- Money Handling
- Account openings
- Consumer Lending
Certification
- CNP - Certified Notary Public
- NMLS
Timeline
Member Service Representative
Corporate America Family Credit Union
08.2023 - Current
Universal Banker
PS Bank
05.2021 - 08.2023
Team Leader
Adecco
02.2014 - 04.2021
High School Diploma -
North Rome Christian School
- CNP - Certified Notary Public
- NMLS
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