Jeydyn Beck
Lexington,NY
Summary
Adept at managing high-stress situations, demonstrated during tenure at Davidson County as a 911 Dispatcher, I excel in communication and organization. Leveraging skills in Hvac installation and customer service, I've significantly improved operational efficiency and coworker satisfaction across various roles. My proactive approach and ability to work under pressure drive continuous improvement and positive outcomes.
Overview
5
5
years of professional experience
Work History
911 Dispatcher
Davidson County
Lexington, NC
03.2024 - Current
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
Door Assembler
Wood Grain
Lexington, NC
09.2023 - 03.2024
- Expedited order fulfillment by effectively managing inventory levels and coordinating with suppliers for timely materials delivery.
- Improved door assembly efficiency by streamlining production processes and implementing time-saving techniques.
- Demonstrated adaptability by quickly learning new door designs and incorporating changes into existing assembly methods when needed.
- Worked closely with other departments, such as sales and design teams, to ensure seamless integration of customer requirements into final door products.
Order Picker
Chewy Warehouse
Salisbury, NC
04.2023 - 09.2023
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
HVAC Installer
Pro Plumbing, Heating & Cooling
Lexington, NC
06.2022 - 04.2023
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in residential buildings.
Server
Chick-fil-A
Lexington, NC
10.2021 - 06.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cook
Cook Out
Lexington, NC
08.2020 - 10.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Table Busser
Ocean View
Lexington, NC
05.2020 - 08.2020
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.
Education
Central Davidson High School
Lexington, NCSkills
- Works Well Under Pressure
- Hard worker
- Attention to detail
- Good with hand tools
- Ductwork installation
- System installation
- Communication skills
- Electrical wiring
- Customer service
- Organization
Timeline
911 Dispatcher
Davidson County
03.2024 - Current
Door Assembler
Wood Grain
09.2023 - 03.2024
Order Picker
Chewy Warehouse
04.2023 - 09.2023
HVAC Installer
Pro Plumbing, Heating & Cooling
06.2022 - 04.2023
Server
Chick-fil-A
10.2021 - 06.2022
Cook
Cook Out
08.2020 - 10.2021
Table Busser
Ocean View
05.2020 - 08.2020
Central Davidson High School