Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

JEYSEL VALENCIA

Irving

Summary

Experienced management professional prepared for this role with strong focus on team collaboration and achieving results. Skilled in leadership, problem-solving, and customer service. Known for adaptability and reliability, with proven ability to motivate teams and drive performance. Effective in managing operations and ensuring smooth workflow in dynamic environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

First Assistant Manager

QuikTrip
01.2022 - 12.2024
  • - Drove sales growth by encouraging upsells and promoting add-on products at checkout.
  • - Built strong relationships with repeat customers, boosting loyalty and return visits.
  • - Trained and coached 10+ employees on upselling and customer service techniques, improving team results.
  • - Ensured shelves and promotional items were fully stocked and displayed correctly to maximize sales.

Second Assistant Manager

QuikTrip
10.2020 - 01.2022
  • - Led weekend operations and consistently met or exceeded sales goals.
  • - Implemented upselling techniques that increased average transaction size.
  • - Supported team in delivering fast, friendly, and sales-focused customer service.

Full-Time Clerk

QuikTrip
10.2020 - 01.2022
  • - Delivered personalized customer service that encouraged repeat purchases.
  • - Promoted add-on items at checkout to increase sales per transaction.
  • - Maintained in-store displays and ensured products were stocked and presented properly.

Education

High School Diploma -

Irving High School
Irving, TX
01.2016

Skills

  • Sales Growth
  • Customer Conversion
  • Upselling & Cross-Selling
  • Exceeding Sales Targets
  • Relationship Building
  • Merchandising
  • Negotiation
  • Customer Loyalty Building
  • Increasing Average Transaction Value
  • Bilingual: English & Spanish
  • Staff training and development

Certification

  • TABC Certified (2025)
  • Food Handler (2025)

Languages

Spanish

Timeline

First Assistant Manager

QuikTrip
01.2022 - 12.2024

Second Assistant Manager

QuikTrip
10.2020 - 01.2022

Full-Time Clerk

QuikTrip
10.2020 - 01.2022

High School Diploma -

Irving High School

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