Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jhadira Rivera

Brooklyn

Summary

Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Dependable and friendly individual with positive attitude and excellent teamwork skills. Possesses strong understanding of customer service principles and basic food handling techniques. Dedicated to contributing to smooth and efficient operation that enhances customer satisfaction.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Tax Eagle Office
Brooklyn, NY
01.2026 - 04.2026
  • Greeted and assisted clients, creating welcoming environment and ensuring positive first impressions.
  • Managed multi-line phone system, efficiently directing calls to appropriate staff members.
  • Scheduled appointments and maintained calendars, optimizing time management for office operations.
  • Processed incoming mail and packages, ensuring timely distribution to relevant departments.
  • Maintained organized reception area, enhancing overall office professionalism and efficiency.
  • Assisted with administrative tasks, supporting daily operations and contributing to team goals.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Cashier

Windsor Farm Market
Brooklyn, NY
06.2024 - 06.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted in maintaining a clean and organized checkout area.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Handled cash and credit card payments accurately to ensure financial integrity.
  • Monitored inventory levels at checkout to prevent stock shortages.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.

Crew Team Member

Playa Bowls
New York, NY
04.2023 - 06.2023
  • Prepared and blended smoothie bowls to meet customer specifications.
  • Provided exceptional customer service, ensuring a positive dining experience.
  • Maintained cleanliness and organization of work area and equipment.
  • Assisted in inventory management, restocking supplies as needed.

Education

Associate of Science -

Borough of Manhattan Community College
New York, NY
05.2026

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Data entry
  • Problem-solving skills
  • Office organization
  • Sensitive information handling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Front Desk Receptionist

Tax Eagle Office
01.2026 - 04.2026

Cashier

Windsor Farm Market
06.2024 - 06.2025

Crew Team Member

Playa Bowls
04.2023 - 06.2023

Associate of Science -

Borough of Manhattan Community College