Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Jhan Colon Peralta

Bronx,NY

Summary

Since I started working, I realize that It doesn't matter what career you decide to persuade, Must know that most Important figure in everything it’s that relates to server others, to make sure that goal of your job it’s to give your best and give great satisfaction, knowing yours customers, knowing their needs, Understanding listening closely to them and create an imagine to give to them. Always working towards that business and keeping a good image no matter what, being great with your time management and being presentable and respectful. Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction. Offering strong foundation in communication and relationship management, eager to learn and develop in sales environment. Brings understanding of customer needs and problem solving skills, with focus on effective communication and product knowledge. Ready to use and develop negotiation and relationship building skills in sales role.

Overview

3
3
years of professional experience

Work History

Cashier

Bjs Wholesales Club
Pelham, NY
06.2024 - Current
  • Processed customer transactions accurately and efficiently at point of sale.
  • Assisted in maintaining organized checkout area to enhance customer experience.
  • Collaborated with team members to optimize workflow during peak hours.
  • Resolved customer inquiries and issues promptly to ensure satisfaction.
  • Implemented strategies for reducing transaction times without sacrificing service quality.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Package Handler

FedEx
Yonkers, NY
04.2024 - Current
  • Operated machinery for efficient package sorting and processing.
  • Coordinated with team members to optimize workflow and reduce delays.
  • Ensured compliance with safety protocols during package handling operations.
  • Followed safety regulations to maintain safe work environment.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Cashier Assistant

Staples
Yonkers, NY
09.2024 - 08.2025
  • Processed customer transactions efficiently, ensuring accuracy in cash handling and payment processing.
  • Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
  • Maintained cleanliness and organization of checkout areas, promoting a welcoming environment for customers.
  • Provided feedback to management on customer needs and operational improvements.
  • Resolved customer complaints with patience and professionalism, maintaining store reputation.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Set up new sales displays each week with fresh merchandise.

Cashier Floor Supervisor

CTown Supermarkets
The Bronx, NY
06.2023 - 01.2024
  • Supervised daily cash register operations, ensuring accuracy in transactions and customer service.
  • Boosted employee morale with regular feedback sessions and recognition of hard work and dedication.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

Education

Associates degree -

Lehman College
Bronx, NY

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • Issue resolution
  • Guest inquiries
  • Decision making aptitude
  • Sales expertise
  • Daily reporting
  • Fraud prevention awareness
  • Loss prevention
  • Sales transactions
  • Honest and dependable

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Completed manager training program.
  • Trained and mentored 12 employees.
  • Awarded “Employee of the Month” in 2025.
  • In every job I have gotten Full time, because my great Work ethic!

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Elementary

Timeline

Cashier Assistant

Staples
09.2024 - 08.2025

Cashier

Bjs Wholesales Club
06.2024 - Current

Package Handler

FedEx
04.2024 - Current

Cashier Floor Supervisor

CTown Supermarkets
06.2023 - 01.2024

Associates degree -

Lehman College