Jhanleinnhy Castillo
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
1
1
year of professional experience
Work History
Hostess and Server
Prestige Temp Staffing
Houston, TX
08.2023 - Current
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Demonstrated strong interpersonal skills when interacting with customers.
- Provided excellent customer service by addressing customer needs promptly.
- Processed payments from customers using a POS system.
Restaurant Busser
Cheesecake Factory Inc
Houston, TX
04.2023 - 07.2023
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Ensured that all areas were properly sanitized at the end of each shift.
- Provided assistance to other employees when needed during peak business hours.
Bartender
Beer and Grill
Houston, TX
09.2022 - 03.2023
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Resolved customer complaints in a professional manner.
Education
Gas Engineer -
UNERMB
Venezuela12-2012
Skills
- Server Support
- Event Planning
- Guest Engagement
- Complaint Handling
- Effective Customer Upselling
- Performance Improvement
- Effective Multitasking
Timeline
Hostess and Server
Prestige Temp Staffing
08.2023 - Current
Restaurant Busser
Cheesecake Factory Inc
04.2023 - 07.2023
Bartender
Beer and Grill
09.2022 - 03.2023
Gas Engineer -
UNERMB
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