Jhannie Rose Jimenez
Dallas,TX
Summary
Experienced ICS Adjuster at GEICO with a solid background in claims investigation and customer service. Committed to exceptional customer service and thoroughness in claims file handling, ensuring accuracy and efficiency.
Overview
6
6
years of professional experience
Work History
ICS Adjuster
GEICO
06.2019 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
Education
No Degree - Nursing
Lone Star College
Houston, TXHigh School Diploma -
Langham Creek High School
Houston, TXSkills
- Claims investigation
- Policy interpretation
- Critical thinking
- Active listening
- Decision-making
- Claims processing
- Advanced computer skills
- Policy investigations
- Coverage assessments
- Advanced oral and written communication skills
- Highly motivated
- Customer service
- Attention to detail
- Multitasking and organization
- Verbal and written communication
- Evidence reviews
Accomplishments
Obtained awards and recognition from GEICO such as being part of the Silver Chairman’s Club, Directors Club, and ACE.
Timeline
ICS Adjuster
GEICO
06.2019 - Current
No Degree - Nursing
Lone Star College
High School Diploma -
Langham Creek High School
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