Jhayla Adams
Las Vegas,NV
Summary
Dedicated professional with a proven track record in customer service and assistance, honed at Costco and Walmart. Excelled in high-stress situations, enhancing customer loyalty through empathy and effective dispute resolution. Demonstrates a strong work ethic and integrity, alongside proficient cash handling skills. Achieved commendable accuracy levels in transactions, contributing to business needs with flexibility.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
06.2024 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
CNA
The Guest House Rehabilitation Center
06.2023 - 01.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Customer Service Representative
Costco
01.2023 - 06.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
CNA
Shreveport Jobcorps
Shreveport, LA08.2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Certification
Food Handler Safety Card
Alcohol Awareness Certification
Certified Nurse Assistant Certification
Timeline
Cashier
Walmart
06.2024 - 12.2024
CNA
The Guest House Rehabilitation Center
06.2023 - 01.2024
Customer Service Representative
Costco
01.2023 - 06.2023
CNA
Shreveport Jobcorps