Highly organized individual with an ability to multitask efficiently with great attention to detail. Goal oriented and reliable with a strong work ethic. Creative, thoughtful team player who is able to work in a fast paced environment with minimal supervision. Ability to tackle assigned tasks in a timely manner. Eager for an opportunity to be part of a team that encourages employees to grow and learn new skills within the company.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Business Furniture Services
15-20 Hours Per Week PART TIME
06.2021 - Current
Promptly answer phone, rout calls, deliver messages to staff and greet visitors.
Effectively communicate by phone, in peron, electronically and in writing to resolve business concerns, set priorities and meet deadlines.
Restock supplies and place purchase orders to maintain adequate stock levels.
Execute record filing system to improve document organization and management.
Schedule office meetings and client appointments for staff members.
Manage responsibilities with little supervision.
Provide input in problem solving.
Use administrative judgement.
Utilize strong organizational skills to complete tasks promptly.
Adaptable to meet office needs and work effectively as a team throughout the company as needed.
Provide customer service to ensure satisfactory resolution.
Remote Bookkeeper
Thames Construction/Little Blessings-Biloxi, MS
32 Hours Per Week FULL TIME
08.2019 - 03.2020
Provided data entry skills with attention to detail.
Maintained records of financial transactions by establishing accounts; posting transactions.
Organized records for all financial transactions recorded.
Balanced accounts by reconciling entries.
Participated in team meetings.
Responsible for setting up and training employees with software to turn establishment into an electronic records business.
Entered, modified and retrieved sensitive information from electronic records system.
Maintained and processed invoices, deposits, and money logs.
Reconciled and corrected issues with financial records.
Posted daily receipts and payments in accordance with corporate protocols.
Established QuickBooks accounting system to reflect accurate financial records.
Identified accounting errors when cross-referencing documents and database information using problem solving.
Reduced financial discrepancies through transaction monitoring in a timely manner.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Maintained account accuracy by reviewing and reconciling checks monthly.
Medical Billing Clerk/Coder/Data
OnCall Medical Clinic-Ocean Springs, MS
32-38 Hours Per Week FULL TIME
05.2002 - 08.2019
Updated patient financial information to guarantee accuracy.
Assigned appropriate medical and coding codes.
Resourcefully used various coding books, procedure manuals and on-line encoders.
Communicated with insurance companies and resolved coding discrepancies.
Reviewed medical records and interpreted documentation to identify diagnoses and treatment procedures.
Interacted with physicians and other healthcare staff to ask questions regarding patient services.
Monitored changes in coding regulations to provide recommendations for compliance.
Reviewed patient medical records to better understand health histories.
Verified signatures and checked medical charts for accuracy and completion.
Generated reports to identify coding trends and discrepancies.
Input data into computer programs and filing systems.
Communicated effectively with staff, patients, and insurance companies by email and telephone.
Utilized electronic medical record systems to store, retrieve and process patient data.
Maintained accuracy, completeness, and security for medical records and health information when registering and updating patient data.
Collaborated with medical staff regarding missing information in patient records.
Assisted in training new staff on medical record processing and filing procedures.
Interacted professionally with patients by telephone and in person to solve scheduling issues, insurance disputes, and billing inquiries.
Utilized knowledge of advanced medical terminology.
Participated in team meetings to reinforce priorities, provide input in problem solving and adjust work flow to meet clinic needs.
Communicated with insurance providers to resolve denied claims.
Reviewed medical records to verify and validate accuracy.
Promptly answered multi line telephone systems with high volume of calls daily.
Identified incomplete authorizations and found workable solutions.
Followed HIPAA regulations to protect patient privacy,
Posted insurance payments.
Issued patient refunds.
Obtained pre authorizations for procedures and medications.
Monitored inventory level and ordered office supplies.
Performed general office duties which included filing charts, faxing documents and scanning paperwork.
Notified patients of normal lab and radiology results.
Scheduled and notified patients of new medical appointments, referrals and follow up appointments.
Scheduled outside diagnostic and laboratory test appointments for patients.
Recorded no-show appointment information.
Provided coverage for any clerical position as needed.
Resolved complex issues to ensure company and patient services were met.
Medical Records Clerk
Joseph Faison, MD
32 Hours Per Week FULL TIME
01.2001 - 04.2002
Promptly answer phone, rout calls, deliver messages to staff and greet visitors.
Effectively communicate by phone, in peron, electronically and in writing to resolve business concerns, set priorities and meet deadlines.
Restock supplies and place purchase orders to maintain adequate stock levels.
Execute record filing system to improve document organization and management.
Schedule office meetings and client appointments for staff members.
Manage responsibilities with little supervision.
Provide input in problem solving.
Use administrative judgement.
Utilize strong organizational skills to complete tasks promptly.
Adaptable to meet office needs and work effectively as a team throughout the company as needed.
Provide customer service to ensure satisfactory resolution.
Education
High School Diploma -
St Martin High School
Ocean Springs, MS
05.1998
Skills
Medical Terminology
Data Entry
Time Management
Appointment Scheduling
Collaboration and Teamwork
Verbal and Written Communication
Electronic Health Records
Customer Care and Patient Support
Certification
Medisoft (10+ years) Trizetto Provider Solutions (3 years) Simple ERA Electronic Posting (3 years) Medical Billing Icd-10 Medical Coding Medical Insurance Supervising Experience Clerical Experience Medical Terminology QuickBooks (Less than 1 year)Certifications and LicensesPhysicians Office Assistant2001 to PresentInfo Services ICD10 TrainingFebruary 2014 to Present