JHON QUINTANAR
Kelsey Seybold Clinic
La Porte,TX
2
Languages
1
Certification
8
years of professional experience
Experienced Patient Access Representative with over 3 years in a clinical setting. Adept at managing patient scheduling, insurance verifications, and ensuring a smooth check-in process. Committed to providing a seamless patient experience while ensuring compliance with all regulatory requirements.
Work History
Ambulatory Service Representative
3 Months- Delivered patient-centered service by greeting and assisting patients, managing check-in and check-out, and updating demographics, insurance, and account information in Epic with accuracy and confidentiality. I ensure precise billing and financial processing by collecting co‑pays and deductibles, issuing receipts, and assisting with payment plans. My role supports smooth clinic operations through clear communication, efficient front-desk workflow, and consistent adherence to Kelsey-Seybold’s service and compliance standards.
Receptionist
1 Year- Delivered care to patients through the check in process. Responsibilities included patient check-in, ensuring compliance with clinic and regulatory policies, answering phone calls, scheduling appointments, and collecting patient and insurance information. Additionally, tasks involved copying/scanning documents into Epic (EMR), preparing appointment charts, managing patient check-out procedures, confirming next-day appointments, and following up on missed appointments.
Patient Access Representative II (PAR)
- Responsible for scheduling appointments, verifying insurance and knowledgeable on diverse insurance plans such as PPO and HMO, collecting payments, and ensuring accurate patient data entry into Epic(EMR) while providing a seamless patient experience. Updated patient demographics as necessary, keeping charts up to date. Stayed calm under pressure to and successfully dealt with difficult situations. Greeted and assisted patients with check-in procedures.
Front Desk
3 Years- Experienced front desk professional proficient in Epic(EMR) and patient reception, emphasizing confidentiality and privacy. Skilled in appointment scheduling, payment processing, and conflict resolution, while collaborating with medical staff to improve patient flow. Trained new staff and enforced health protocols. Assisted patients in accessing affordable health services, including the Ryan White program and state Medicaid applications for pregnant women and children.
Merchandiser
1 Year- Checked in products with a handheld device to ensure inventory accuracy, applied security and price tags, and managed incoming shipments. Utilized a forklift and pallet jack for unloading and logged received items into the system for record-keeping.
Shift Supervisor
2 Years- Managed food deliveries, ensured smooth food production, and handled cash management, including counting money and making bank deposits. Prepared orders promptly and efficiently, ensuring readiness for peak times and upcoming shifts
Education
High School Diploma
Skills
Proficient in Epic (EMR)
Scheduling
Conflict resolution and multitasking
Microsoft office
Customer Service experience in-person & virtual
Data entry
Insurance verification
Certification
American Heart Association BLS/CPR certification - 2025-2027
LANGUAGES
Fluent – English
Fluent – Spanish
Timeline
Ambulatory Service Representative
Kelsey Seybold Clinic
06.2026 - CurrentRead More
Receptionist
Texas Health Resources
01.2025 - 01.2026Read More
Patient Access Representative II (PAR)
Memorial Hermann Health System
01.2025 - 01.2025Read More
Front Desk
Legacy Community Health
01.2022 - 01.2025Read More
Merchandiser
Bucees
01.2021 - 01.2022Read More
Shift Supervisor
Pizza Hut
01.2019 - 01.2021Read More
Richard Milburn Academy
High School Diploma
Read More