Jiana Soler
Chicago,IL
Summary
Experienced with hospitality and customer service. Successfully ensured guest satisfaction through seamless coordination and attentive service. Demonstrated exceptional interpersonal skills and adaptability in dynamic environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hostess/Server
Bakers Square Restaurant & Bakery
Chicago, IL
11.2020 - Current
- Greeted and seated guests
- Managed waitlist effectively
- Maintained Cleanliness
- Collected customer feedback to improve guest experience and satisfaction levels.
- Answered phone calls to take orders
- To go and curbside orders
- Delivered exceptional customer service while accurately processing orders and managing guest requests.
- Able to use register and POS
- Restocking
Education
High School Diploma -
Pritzker College Prep
Chicago, ILSkills
- Customer service
- Effective multitasking
- Phone etiquette
- Cleaning and sanitation
- Interactive communication skills
- Cash handling
- Solution-oriented
- Time Management
- Attention to detail
- Team player
Certification
Food Handler
Languages
Thai
English
Timeline
Hostess/Server
Bakers Square Restaurant & Bakery
11.2020 - Current
High School Diploma -
Pritzker College Prep