Jian Carlos Toledano
Senior Certified Pharmacy Technician
Nashua,NH
Summary
Driven Pharmacy Technician with 6 years of experience and success in working within fast-paced retail and mail order pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
9
9
years of professional experience
2008
2008
years of post-secondary education
2
2
Languages
Work History
Registered Behavior Technician Manager
ABA Centers of America
01.2025 - Current
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Registered Behavior Technician
ABA Centers Of America
07.2023 - 01.2025
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Documented interventions, assessments and progress reports while adhering to prescribed behavior plan.
- Assisted clients in identifying and setting goals to promote positive behavior development.
Certified Pharmacy Technician
PillPack
12.2018 - 05.2023
- Assisted in managing specialty medications by tracking and monitoring patient progress throughout treatment courses.
- Supported pharmacists in conducting comprehensive medication reviews, improving patient safety and therapeutic outcomes.
- Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
- Communicated issues and reactions to specific medications to intercept potential errors.
- Corrected data entry errors to prevent duplication or data degradation.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Provided support and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Registered Pharmacy Technician
CVS Pharmacy
06.2017 - 12.2018
- Counted, measured and compounded medications following standard procedures.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Stocked, labeled and inventoried medication to keep accurate records.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Registered Pharmacy Technician
Walmart Pharmacy
06.2016 - 06.2017
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Stocked, labeled and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Counted, measured and compounded medications following standard procedures.
Education
Associates Degree of Applied Sciences - Digital Media
Gibbs College
Boston, MASkills
Knowledge of Specialty Medications and Medication History Processes
Attention to detail
Customer Obsession
Team Collaboration
Flexible and Adaptable
Excellent Communication
High Volume Data Entry Order Entry
Timeline
Registered Behavior Technician Manager
ABA Centers of America
01.2025 - Current
Registered Behavior Technician
ABA Centers Of America
07.2023 - 01.2025
Certified Pharmacy Technician
PillPack
12.2018 - 05.2023
Registered Pharmacy Technician
CVS Pharmacy
06.2017 - 12.2018
Registered Pharmacy Technician
Walmart Pharmacy
06.2016 - 06.2017
Associates Degree of Applied Sciences - Digital Media
Gibbs College