Overview
Work History
Education
Skills
Timeline
Generic

Jianna Anderson

Kennesaw,GA

Overview

4
4
years of professional experience

Work History

Sales Associate

Coach
02.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeated business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.

Orientation Leader

Kennsaw State University
01.2024 - Current
  • Ensured student success by providing resources, guidance, and support throughout orientation process.
  • Enhanced student orientation experience by organizing interactive activities and icebreakers.
  • Demonstrated excellent interpersonal skills by fostering a sense of community and camaraderie among new students.
  • Collaborated with fellow Orientation Leaders for seamless event planning and execution.
  • Helped facilitate and guide orientation sessions groups of up to 500 people.

Sales Lead

Journeys Shoes
11.2020 - 08.2022
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Education

Bachelor of Science - Journalism

Kennesaw State University
Kennesaw, GA
12.2025

No Degree - Mass Communications

Lincoln University
Lincoln University, PA

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Problem-solving skills
  • Deadline Management
  • Multimedia storytelling
  • Press Release Writing
  • Ethics and law knowledge
  • Microsoft Office
  • Interviewing
  • Script Writing

Timeline

Sales Associate

Coach
02.2024 - Current

Orientation Leader

Kennsaw State University
01.2024 - Current

Sales Lead

Journeys Shoes
11.2020 - 08.2022

Bachelor of Science - Journalism

Kennesaw State University

No Degree - Mass Communications

Lincoln University
Jianna Anderson