Jianna Anderson
Kennesaw,GA
Overview
4
4
years of professional experience
Work History
Sales Associate
Coach
02.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeated business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
Orientation Leader
Kennsaw State University
01.2024 - Current
- Ensured student success by providing resources, guidance, and support throughout orientation process.
- Enhanced student orientation experience by organizing interactive activities and icebreakers.
- Demonstrated excellent interpersonal skills by fostering a sense of community and camaraderie among new students.
- Collaborated with fellow Orientation Leaders for seamless event planning and execution.
- Helped facilitate and guide orientation sessions groups of up to 500 people.
Sales Lead
Journeys Shoes
11.2020 - 08.2022
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
Bachelor of Science - Journalism
Kennesaw State University
Kennesaw, GA12.2025
No Degree - Mass Communications
Lincoln University
Lincoln University, PASkills
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Deadline Management
- Multimedia storytelling
- Press Release Writing
- Ethics and law knowledge
- Microsoft Office
- Interviewing
- Script Writing
Timeline
Sales Associate
Coach
02.2024 - Current
Orientation Leader
Kennsaw State University
01.2024 - Current
Sales Lead
Journeys Shoes
11.2020 - 08.2022
Bachelor of Science - Journalism
Kennesaw State University
No Degree - Mass Communications
Lincoln University