Jibri Carter
Queens Village,NY
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
13
13
years of professional experience
Work History
Manager
Wilbert Funeral Services
06.2021 - 09.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Store Manager
AutoZone
05.2018 - 02.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Retail Inventory Associate
Lord & Taylor Warehouse
02.2016 - 04.2018
- Identified discrepancies between physical count and system records, initiating corrective actions as necessary.
- Contributed to successful store audits by maintaining accurate inventory records and documentation.
- Fostered a positive work environment by maintaining open communication channels among team members and demonstrating respect for diverse perspectives and opinions at all times.
Master Technician
Becks Automotive
11.2013 - 10.2018
- Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
- Boosted overall shop productivity by mentoring junior technicians, sharing knowledge, tips, and tricks to improve their skillsets quickly.
- Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.
- Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
- Attained high levels of customer loyalty by delivering exceptional results that exceeded their expectations for quality and timeliness.
Counter Person
Genuine Parts Co
11.2012 - 04.2013
- Fostered positive relationships with regular clientele by remembering their preferences along with their names.
- Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
Associate
Target
08.2010 - 07.2012
- Received incoming merchandise and stored in correct stock locations.
- Maintained orderly stockroom for ease of retrieval.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Performed weekly inventory counts to verify stock levels.
- Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
Education
No Degree - Master Technician
New York Adi
Jamaica, NY06.2014
Associate of Science - Business
QueensBourough Community College
Queens, NY06.2012
High School Diploma -
Freeport High School
Freeport, NY06.2009
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Strategic Planning
- Operations Management
- Teamwork and Collaboration
- Decision-Making
- Customer Service
- Computer Skills
- Good Judgment
Timeline
Manager
Wilbert Funeral Services
06.2021 - 09.2023
Store Manager
AutoZone
05.2018 - 02.2020
Retail Inventory Associate
Lord & Taylor Warehouse
02.2016 - 04.2018
Master Technician
Becks Automotive
11.2013 - 10.2018
Counter Person
Genuine Parts Co
11.2012 - 04.2013
Associate
Target
08.2010 - 07.2012
No Degree - Master Technician
New York Adi
Associate of Science - Business
QueensBourough Community College
High School Diploma -
Freeport High School
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